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Webkinz World Glitch Report

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Welcome to the official Webkinz World Glitch Report, as reported by WIki editors and Webkinz Insider users. The development team at Ganz watches this page in order to find out what problems users are experiencing in Webkinz World.


All bugs are fully-verified by our editors, and listed in 4 categories: Critical, Major, Minor, Trivial.


Glitches that have been fixed have been placed in our Archive Of Webkinz World Glitches article.


If you have discovered a glitch in Webkinz World, please follow our guide on how to submit a report: Help:Report A Glitch

Contents

Critical

No Vacation Island Raffle Prizes

First reported on August 10, 2009

Every time a raffle is won at the parties on Vacation Island, winners see a blank prize alert box and no prizes are added to their docks, even after logging out and back in,opening and closing browsers and clearing caches. This happens in all cell phone zones, all time zones and all servers to all users (including Deluxe members) using all browsers every time. [1] [2]

Vacation Island Empty Box

Duplicating Virtual Cards

First reported on 09/17/2009

Virtual Trading Cards from Series One and Series Two are showing up with duplicates at a distressing rate, sometimes as many as five duplicate cards in the same pack. The cards are also being incorrectly counted toward the card collection total, or not even counted at all. [3] [4]

Duplicating Cards

Candy Cane Seeds

First reported September 23rd 2009

A day or two after being planted, the Candy Cane Plant turns into a blue cube. Players with these cubes are getting locked out of the yards that contain them. [5]

Candy Cane Glitch

Zumwhere - Bratty Zum Zehe

First reported Sept 30, 2009

When the Bratty Zum, Zehe, is spotted, the Field Guide does not update to show Zehe in the collection. Zehe's spot on the Bratty Zums page only blinks with stars. After logging off and logging back in Zehe still does not appear.[6]

Missing Zehe

Woodland Wonders Freezes

First reported Oct 30th, 2009

Sometimes when clicking on a Male Fairy in the Woodland Wonders, as soon as the box "drops" the feature will "freeze" and the prize will not be awarded. Since this glitch started, no one has reported getting any Keys in the Woodland Wonders. Suspicions are that the "frozen boxes" were supposed to contain keys. It appears that this glitch started following site maintenance on October 28th.[7]

Zum Outfit Cannot be Worn

First reported October 30th, 2009
Updated on November 12th, 2009

Players who complete their Giggly Zum collection and click on the box to receive their prize are kicked out of Webkinz World. When they log back on, they find a "Zum Outfit" sitting in their docks. Instead of sitting with the rest of the clothing items, this "Zum Outift" is grouped with the coupons. This "Zum Outfit" cannot be worn by Webkinz. The system doesn't seem to recognize it as a clothing item. [8] [9]

Previous to the report of this glitch, players completing their Giggly Zum collection were awarded a three piece Zum Costume consisting of a "Zum Costume Hat", "Zum Costume Body", and "Zum Costume Feet". Those items could be worn as clothing. Players reporting this glitch are getting a single item called "Zum Outfit".

UPDATE: As of November 12th, the Giggly Zum Box can no longer be opened. The glitch affecting all of the rest of the boxes has been corrected, but anyone trying to open the Giggly Zum Box is logged out of Webkinz World.

194596d1257087692-cannot-open-zum-gift-box-zum-outfit-glitch.jpg

Zums No Longer Have Parties

First reported November 10th, 2009

Immediately following the change in programming that was supposed to ensure that all Zum Parties awarded Zummies, reports started coming in that it was impossible to get a Zum happy enough to get have a party. After three days (on November 12th) we have not had a single report of any player on our forum being able to get their Zum's happiness above 90%.[10]

Fairy Falls Not Working

First reported November 13th, 2009

Many, but not all, of our members are reporting that they are not able to get into the Fairy Falls feature. The screen/graphics freeze up, and it is not possible to click on fairies to collect charms or prizes. It appears that the affected accounts are on Servers 5, 6, 14 and 16.[11]

Major

Wacky Bingoz Cannot be Won

First Reported Summer 2009 or earlier

The Wacky Bingoz game has 20 to 50 winners each and every day in all three games. Although possible, it seems highly improbable that this is happening legitimately, especially when coupled with the scattered reports of members having their cards NOT reset when a winner is announced. Either way, it appears that most members have given up on playing this game at all.[12]

UPDATE (November 17th, 2009): Pictures from one member's account of being able to win over and over again on the same card: http://www.webkinzinsider.com/forum/f285/wackys-bingoz-cannot-won-557834/index4.html#post17181701

Curio Shop: Incorrect Rare Alerts by Arte

Originally reported 6/26/09

Arte tells level 7 non-deluxe members to come back to the Curio Shop to buy Deluxe-only rares that they will never be able to buy.[13][14]

Arte Confused

Many Features Don't "Load" on First Try

First reported September, 2009

This glitch affects all daily activities and many other features: KinzPost, Zingoz Dunk, Wishing Well, Quick Draw, Quizzy's Blast, etc. When players first attempt to bring up these features, the screen either turns to a blank blue or a dull grey, has missing items, or, for KinzPost, a bunch of flashing "X"s. Exiting out of the feature and going back in usually fixes the problem. [15]

File:arcadeglitch.png

KinzPost Won't "Load" on the First Try

First reported September, 2009

Possibly related to the glitch above. KinzPost doesn't load on the first try. Players must click on KinzPost, click out and go to a different section, then click on KinzPost to finally go in. This even happens when responding to received mail. [16] [17]

File:kinzpostglitch.png


Server 12: Curio Shop and Employment Office: Users "Demoted" back to Level 1

Originally reported 10/04/09

Members with accounts on "Server 12" have started back to level 1 with Arte even though they were previously a level 7.Arte also reports negative gems. It is also effecting the Employment Office where they are back to level 1.[18] [19] [20] [21] [22]

Negative Gem Glitch

Regal Banquet Dining Table

Originally reported 1/22/09

The Regal Banquet Dining Table in the Clubhouse has items sitting on it, but Webkinz players can no longer place items on their tables. The programming was changed on Jan 22nd 2009. On that day, all items that had been sitting on the tables got stuck. Players had to contact Ganz to have them "unstuck". [23]

Stuck Menorah

Citrus Dragons & Clothes

Originally reported 10/05/2009

Although players can put clothes on Citrus Dragons, the clothes don't actually show up. Also, perhaps related to this glitch, there is a black dot that appears in front of the face of Citrus Dragons.[24]

Dragon Clothes

Fairy Tale Witch Costume Codes

First reported Oct 2009

It appears that many duplicate codes were given out to players finding "diamonds" in the Webkinz Newz contest causing players to get the message that their code was already used. Some players are getting their codes replaced by workers at Ganz, some are not. Ganz has not yet made a statement about this problem instructing their players on what to do do get their dresses.

Fairytalewitchcostume.png

Friend List Disappearing From Phone

First Reported October 22nd, 2009

There are widespread reports of certain accounts having their friend lists wiped clean each and every night. This glitch seems to be affecting a particular group of accounts, but it has not yet been determined what those accounts have in common. Every time one of those players wants to send something via KinzPost, they need to re-add the friend to their list.[25]

Modern Television Disappears from wShop

First Reported Oct 30th 2009

Following site maintenance, the Modern Television disappeared from the wShop. At this point, we do not know if this was done on purpose, or of it was a programming mistake.[26]

Minor


Bananza

First Reported 2007 or earlier

Several levels during the game have glitching objects which slow game play down. Some are avoidable and others make it nearly impossible to finish the game. Specific details on stuck spiders in each level, along with glitched branch are included in the referenced thread and images below. [27]

Polar Plunge

First Reported in 2008

The score cap on the Black Diamond course is 10,000 although scores of above that level are not only possible but NEEDED to finish the course. As of now, the lowest score completing Black Diamond is about 10,200, however when the game is over, a message will pop up saying that the score is not "reasonable" and Kinzcash will not be given and score not submitted.[28]

Polar Plunge Score

Yellow Googles Dice

First Reported 02/06/2008

For a couple of weeks in February 2008, any player landing on the Ice Cream Bar Fridge space on the Wheel of WOW was awarded a Yellow Googles die instead of the Fridge. Although the die can be traded, nothing else can be done with it.[29]There are widespread reports of scammers in the Clubhouse trying to pass the Dice off as free pets, in-room games, etc.

Yellow Googles Die

Fun Fiesta Skirt & Ruffle Skirt

First reported June 2008

Despite having different names, descriptions, and prices, both the Fun Fiesta Skirt ($270KC) and the Ruffle Skirt ($150KC) have the exact same graphic. Both items are sold in the KinzStyle (Persephone's) Shop.

Skirt Mixup

Clothes Disappear on Stadium Runway

First Reported July 2008 or earlier

There are a large number of clothing items that are not visible on the Stadium Runway. Members taking great care to dress their pets for competition are disappointed to see pets with no clothes. Most wShop items show up. Most KinzStyle and other special items do not.[30]

Donut and Ossilly Plants

First reported before March 2009

After raking these plants they still appear to have weeds unless you leave and come back into the room.

After harvesting these plants, although the harvested items show up in your dock, the plants appear to need harvesting unless you leave and come back into the room.[31]

2598-1.png 2593-1.png

Webkinz Day Countdown Clock

First reported on 4/30/09

The Webkinz Day Countdown Clock has very unpredictable behavior, counting down to unknown dates, changing all the time.[32]

Webkinz Day Clock error

Kinzstyle Outlet

First Reported on 9/17/09

P.J's comments balloon obscures the offerings in the Kinzstyle Outlet[33]

PJ Collie comments

Wacky's Bullseye Batter

First Reported September 25th, 2009

In Wacky's Bullseye Batter, after the 5th hit, the Zingoz are pitched at impossibly fast speeds. After losing the game, even when started over, the Zingoz continue to come out at impossibly fast speeds after the fifth hit. If a user logs out and logs back in, it may reset the Zingoz to normal speeds after the fifth hit.[34]

Pets Don't Like Farm Fresh Candy Canes

First Reported October 2009

Unlike the Ossilily Bone from the Collie's PSI, the Farm Fresh Candy Cane from the Peppermint Puppy's PSI is programmed so that only the Peppermint Puppy likes to eat it. When other pets eat the Farm Fresh Candy Cane, they react as if they have been fed another pet's Pet Special Food.[35]

http://i36.tinypic.com/2463v9f.jpg

Pink Cockatoo Looses Clothing When Seated

First Reported October 16th, 2009

When a clothed Pink Cockatoo sits down, the clothes disappear. This glitch appears to affect all Pink Cockatoos on all servers.[36]

"Fun Stuff" Will Not Load

First Reported October 29th, 2009

The "Fun Stuff" section of the Newspaper will not load. Anyone who clicks on that section of the menu just gets a white screen with a "W" that never goes away.[37]

File:funstuffglitch.png

Missing Noses on Halloween Pumpkin

First Reported October 2009

When the pumpkin is placed in a room, nose #7 doesn't show up. And, nose #5 only shows up when the pumpkin is turned one way, not the other.[38]

File:pumpkinnose.png

Lava Dragons Loose Clothes When Seated

First Reported November 15th, 2009

When a clothed Lava Dragon sits down, the clothes disappear. This glitch appears to affect all Lava Dragons on all servers.[39]

File:lavadragonclothing.png

Get Eleven Solitaire Won't Work After Playing Woodland Wonders

First Reported November 15th, 2009

If a player hunts for prizes in Woodland Wonders, and then, in the same session, attempts to play Get Eleven Solitaire, the game doesn't work properly. The game will load, but when the player matches up cards that add up to eleven, the cards won't clear off of the board, and the points don't add up. If the player logs off of Webkinz World and the logs back on, the game works perfectly.[40]

File:getelevenglitch.png

Power Spinner Pointer Missing in Academy Running Class

First Reported November 16th, 2009

The pointer on the "power spinner" in the Academy's Running class is missing. It is still possible to complete the class, by just viewing the green boxes on the outside of the spinner, but it is more difficult.[41]

File:powerspinnermissing.png

Trivial

Doug the Dog Uses Wrong Item Names

First reported June 2009

Doug the Dog uses the wrong names for two of the prizes he gives out. He calls the "Mining Helmet" a "Gem Finder Hat". He also calls the "Mining Suit" a "Gem Finder T-Shirt".[42]

Dr. Quack

First reported on 9/22/09

Dr. Quack uses incorrect grammar when speaking to you about your pet. He incorrectly uses "you're" instead of "your".[43]

Dr. Quack "Your"

Operation Gumball

First reported in 8/09

The "A surprise has been added to your dock!" text currently shows up as a blank space on the screen, though it does not affect awarding of the trophy, so is only a visual issue. In addition, "Time Bonus" is now misspelled "Tume Bonus."[44]

Operation Gumball "tume"

Polar Plunge

The "A surprise has been placed in your dock!" text is now partially hidden. This does not affect the awarding of the trophy or game play in any other way.[45]

Polar Plunge Trophy Text

Wish Factory

Where the "cost" of an item is displayed, the word "Token" has been replaced with "[cost] T".

File:tokentypo.png

Signature Timberwolf Won't Sleep

First Reported October 12th 2009

When sleeping, Signature Timberwolfs don't close their eyes.

File:signaturewolfinbed.png

Silly Skeleton Mask

First Reported Oct 31st 2009

Every pet who puts on the Silly Skeleton Mask looses their ears. It's like the mask is fitting like a hat instead of a mask.

Sillyskeletonmask.png

Tile Towers Shows Incorrect Cash Award

First Reported November 18th, 2009

The box showing the cash prize for playing only has space for two digits. When the player earns 100 KC or more, one of the numbers is cut off, showing the incorrect dollar amount. This is a visual glitch only. The correct cash prize IS awarded at the end of the game. [46]

File:tiletowersglitch.png

Notes

References

  1. ↑ http://www.webkinzinsider.com/forum/f146/glitch-affects-raffles-vacation-islands-coral-543147/
  2. ↑ http://www.webkinzinsider.com/forum/f266/air-boxes-tally-thread-544723/
  3. ↑ http://www.webkinzinsider.com/forum/f285/codes-virtual-trading-card-trading-card-557181/
  4. ↑ http://www.webkinzinsider.com/forum/f171/trading-card-deja-vu-updated-09-a-555832/
  5. ↑ http://www.webkinzinsider.com/forum/f285/candy-cane-glitch-557531/
  6. ↑ http://www.webkinzinsider.com/forum/f146/zumwhere-glitch-bratty-zums-zehe-555931/
  7. ↑ http://www.webkinzinsider.com/forum/f285/woodland-wonders-freezing-no-keys-575271/index3.html
  8. ↑ http://www.webkinzinsider.com/forum/f285/what-heck-going-571878/
  9. ↑ http://www.webkinzinsider.com/forum/f285/cannot-open-zum-gift-box-569247/#post16988536
  10. ↑ http://www.webkinzinsider.com/forum/f285/zumbuddies-no-parties-happiness-drops-80-a-573418/
  11. ↑ http://www.webkinzinsider.com/forum/f285/charm-forest-broken-after-last-update-574231/
  12. ↑ http://www.webkinzinsider.com/forum/f285/wackys-bingoz-cannot-won-557834/
  13. ↑ http://www.webkinzinsider.com/forum/f146/new-curio-shop-glitch-discovered-arte-522856/
  14. ↑ http://www.webkinzinsider.com/forum/f285/arte-lies-all-regular-users-every-557909/
  15. ↑ http://www.webkinzinsider.com/forum/f285/have-load-most-things-twice-now-565639/
  16. ↑ http://www.webkinzinsider.com/forum/f285/have-load-most-things-twice-now-565639/
  17. ↑ http://www.webkinzinsider.com/forum/f285/what-wrong-kinzpost-575762/
  18. ↑ http://www.webkinzinsider.com/forum/f285/new-member-greetings-back-level-1-a-561555/
  19. ↑ http://www.webkinzinsider.com/forum/f285/negative-gems-561901/
  20. ↑ http://www.webkinzinsider.com/forum/f285/trouble-employment-office-561639/
  21. ↑ http://www.webkinzinsider.com/forum/f285/arte-steeling-gems-if-you-gem-561581/
  22. ↑ http://www.webkinzinsider.com/forum/f285/things-do-wont-come-up-561591/
  23. ↑ http://www.webkinzinsider.com/forum/f139/trading-room-medieval-table-has-459006/
  24. ↑ http://www.webkinzinsider.com/forum/f285/cannot-dress-citrus-dragon-570464/
  25. ↑ http://www.webkinzinsider.com/forum/f285/my-phone-keeps-getting-erased-570197/
  26. ↑ http://www.webkinzinsider.com/forum/f146/haunted-refrigerator-disappears-w-shop-early-570079/
  27. ↑ http://www.webkinzinsider.com/forum/f285/bananza-glitches-557641/#post16536395
  28. ↑ http://www.webkinzinsider.com/forum/f285/polar-plunge-glitch-557648/#post16536525
  29. ↑ http://www.webkinzinsider.com/forum/f285/what-my-dock-207586/
  30. ↑ http://www.webkinzinsider.com/forum/f285/missing-clothes-runway-344850/
  31. ↑ http://www.webkinzinsider.com/forum/f119/please-post-here-if-you-still-555710/
  32. ↑ http://www.webkinzinsider.com/forum/f146/webkinz-day-countdown-exclusive-counts-down-508751/
  33. ↑ http://www.webkinzinsider.com/forum/f169/dear-ganz-pj-talks-too-much-556996/
  34. ↑ http://www.webkinzinsider.com/forum/f285/fastballs-bullseye-batter-558144/
  35. ↑ http://www.webkinzinsider.com/forum/f285/peppermint-pup-pet-specific-food-candy-570781/
  36. ↑ http://www.webkinzinsider.com/forum/showthread.php?p=16799926#post16799926
  37. ↑ http://www.webkinzinsider.com/forum/f285/dont-know-if-glitch-not-572223/
  38. ↑ http://www.webkinzinsider.com/forum/f285/pumpkin-nose-7-doesnt-show-up-569893/
  39. ↑ http://www.webkinzinsider.com/forum/f285/lava-dragon-looses-clothes-when-sitting-574895/
  40. ↑ http://www.webkinzinsider.com/forum/f285/get-eleven-solitaire-wont-work-after-575121/
  41. ↑ http://www.webkinzinsider.com/forum/f285/power-spinner-missing-academy-running-class-575229/
  42. ↑ http://www.webkinzinsider.com/forum/f166/official-doug-dog-tracking-thread-538833/
  43. ↑ http://www.webkinzinsider.com/forum/f285/webkinz-uses-wrong-grammar-pic-included-557430/
  44. ↑ http://www.webkinzinsider.com/forum/f285/operation-gumball-glitches-557645/#post16536448
  45. ↑ http://www.webkinzinsider.com/forum/f285/polar-plunge-glitch-557648/
  46. ↑ http://www.webkinzinsider.com/forum/f285/tile-towers-shows-incorrect-cash-award-575710/
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