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BREAKING NEWS: WI Member Completes Level 10 of Grooming Class

Congratulations to Webkinz Insider member chapman 12, and her Duck "Quacker", on completing the final level of the Kinzville Academy's Grooming Class.  Here you can see a copy of Quacker's report card.  Unfortunately we are unable to tell you what the prizes for completing the Grooming Class are because there appears to be a glitch in the system.  Upon finishing the final class, chapman12 was told by Ms. Cowoline to look in her dock for a "Special Prize", but nothing was there.  chapman12 has placed a call to Ganz about this glitch and is currently waiting on a response.  As soon as she receives her prize we will let you know.

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UPDATE (Jan 5th): chapman12 has heard back from Ganz, but she is still waiting on her prize:
Originally Posted by chapman12
I had to email them pictures and then they requested my username and password. Then they emailed me that I had already received the prize (Vanity) on my account. So of course I emailed them back and informed them that the Vanity is the prize you get for finishing Level 5. I then emailed them the info from the KA book stating that you receive a prize for talent classes when a pet finished level 5 and level 10. The last email I received stated they would look into this further.
UPDATE (Jan 6th):  chapman12 has received another message from a Customer Service Rep at Ganz:  
Originally Posted by Ganz Customer Service
I’m being told that this issue will be resolved by the end of the week.

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