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Old 02-17-2010, 12:35 PM   #11
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Default Re: Better Moderatpr Feedback!

Originally Posted by Horses4Me;18370753[FONT=Century Gothic
. Again, it is a matter of who is moderating, I think. And probably how busy they are at the time... It is always humiliating to me to have a thread closed. It makes me feel like I'm not following the rules or doing what I should. I would never do that on purpose... (So a short explanation would help me and others understand.)[/FONT]

I hope this helps to make WI a better place for all!
I do agree it depends on who is moderating and how busy they are. I can not answer for them if they have set regulations to follow, but maybe that is a suggestion...they should have moderating rules and procedures in place so that way actions are always consistent.

I hear you about feeling humiliated, that is how i feel when my threads are moved and no one tells me why, when i see others getting notified of why their thread is moved.
Makes me feel like I am in trouble, or there is a secret problem with me. LOL
But then again, i have to get over myself and realize that it possibly goes back to the underlines i used from your quote...
who knows, only they know right?

View Post Originally Posted by JustDad
If threads are automatically closed after '10 days' it must be triggered by something other than 'date last post added'.... perhaps days since last accessed (i.e. read by someone). However, it should be farily easy to modify the script which closes the thread to add a clsoing post "Closed - No activity for 10 days'.





Very valid point, but I question if in the long term they may actually be creating themselves more work. Consider the following example:
  • A member who wants to become Gifted but is rejected. Although they keep making 'non fluff' posts the posts they make are in the wrong forums.
  • Every two months they reapply and get rejected.
  • Each time they apply a moderator has to look up when they last applied, then review each and every post the member has made since their last application and count up those which meet the requirements for 'good posts'.
  • After a while the member starts getting upset not understanding why they are 'obviously' being reejected and start sending PMs to various moderators and admins asking why.
  • Finally the member gives up and leaves WI in favour of another WebKinz site.
Considering the time it must take to review each application, how much time would be added by sending our a standard 'form letter' explaing the reason versus reviewing the same applicant again, and again, and again... not to mention the confused state the member is left in.
I see your points about the Gifted process. I don't know how they possibly can tolerate reading everyones posts... LOL. I personally would get so bored!!!
Thats another reason why we should give them some credit. You make great points about extra work, but I can not elaborate much more because i don't know if there are set procedures in place for them and how it could be better.

Maybe this thread will help them analyze their system and how they respond to us members.

Last edited by AgtPix; 02-17-2010 at 12:35 PM..
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Old 02-17-2010, 01:03 PM   #12
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Default Re: Better Moderatpr Feedback!

I like these ideas! I think we want reasons why threads and stuff are closed .
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Old 02-17-2010, 01:16 PM   #13
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Default Re: Better Moderatpr Feedback!

View Post Originally Posted by antsean327
I like these ideas! I think we want reasons why threads and stuff are closed .
they close automatically after no activity (which is posts on the thread) for 10 or so days.
That is why that happens.
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Old 02-17-2010, 02:01 PM   #14
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Default Re: Better Moderatpr Feedback!

Hi everyone! Thanks for these suggestions. May I offer a bit of insight into why you don't always get the feedback you'd like?

WI is a massive site. We have more than 140,000 members, 500,000 threads on the servers, and more than 15,000,000 posts. The staff is all-volunteer, and we do what we can to take an extra moment and let members know when we have had to move, delete, or otherwise alter a thread. But we can't do it all the time.

Here is what I can tell you: if your thread was moved, it's because it was posted in the wrong section. That's the only reason why we ever move threads. There is no need to be embarrassed by that action, it happens a lot. If you don't know why your thread belonged in another section, PM any staff member and they will tell you.

If your thread was deleted or closed, I can only speak for myself when I say that I try to PM the thread owner, but I don't always if I'm busy. If it was deleted, it's because it broke a rule. If it was closed, it's because the conversation ran it's natural course, or you received the answer you were originally seeking, or it was a duplicate of another ongoing conversation.

If there is ever any doubt about why we make the choices we make with our moderating, your first stop is to re-read the forum rules you agreed to when joining. You will probably find your reason there.

If you don't, then PM any moderator or admin to ask for more information. All we ask is that you only reach out to ONE staff member at a time. Often, members will send a mass PM to all of us, and we end up duplicating our work or assuming another staff member already answered. That's just not effective for anyone.

I'm happy to look into occasions where reasons are unclear, and I know other staff members are willing to do the same when we can. We do ask for patience and understanding in return.

Last edited by JacksMom; 02-17-2010 at 02:42 PM..
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Old 02-17-2010, 02:07 PM   #15
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Default Re: Better Moderatpr Feedback!

I agree with you, especially what you said about being told that you were rejected to become gifted. I was applying to be gifted every couple weeks, or whenever I saw they cleared the responses. I always thought I was just replying too late on the thread and they already filled the empty spots before they got to my post. I don't know how long I was doing that for, but it was a long time! I never thought I was rejected. Then I got a message from an administrator telling me not to apply for 2 months because I kept getting rejected. Had I known I was actually getting rejected, and not just replying too late, I would have stopped posting on that thread. I think they should tell you.
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Old 02-17-2010, 03:03 PM   #16
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Default Re: Better Moderatpr Feedback!

I most definitly agree. It's not exactly right (my opinion) to do this without even saying why your thread was closed. It doesn't teach them about anything they need to do.
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Old 02-17-2010, 03:14 PM   #17
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Default Re: Better Moderatpr Feedback!

I think JacksMom gave a great response. Read through the Rules and FAQ every now and then and just refresh your memory on all the rules for threads. If you didn't get a PM from a mod for the reason of the thread closing, I would think that's GOOD news. It probably means that it was closed for a routine reason. If you have been turned down for the GE, I guess I would assume that there are a limited amount of people each time that can be accepted, and they may have contributed more non-fluff posts. Just keep posting helpful posts in the best sections, and apply again later.
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Old 02-17-2010, 03:31 PM   #18
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Default Re: Better Moderatpr Feedback!

View Post Originally Posted by Maine
I most definitly agree. It's not exactly right (my opinion) to do this without even saying why your thread was closed. It doesn't teach them about anything they need to do.
Just to add to JacksMom, we don't move threads or close threads out of spite or to be mean, or for any personal purpose or gain. If it's moved, it was simply in the wrong place. No need to be offended.
If there's a reason to post on it we will, otherwise bumping a closed thread to do that serves no purpose. Or if it might be an embarassment to blue ink the thread, we'll send a PM. You all are free to contact us anytime with questions if that happens or any other time. We're here to help, that's our main purpose.
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Old 02-17-2010, 03:47 PM   #19
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Default Re: Better Moderatpr Feedback!

i agree! this would be helpful!! Also when your post gets deleted. If we were told why it would help us not make that same mistake again. I also wish there was a way we would know if someone quoted one of our replies! or even there could just be an automatic response just letting us know it was moved,closed,or deleted, or quoted. and if we wanted further detail we could just ask.

Last edited by pinky719; 02-17-2010 at 03:51 PM..
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Old 02-17-2010, 03:49 PM   #20
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Default Re: Better Moderatpr Feedback!

Once again, JustDad comes up with a great thread. This would be helpful-I often wonder why things become closed.

You used to get rejection letters when you applied for the GE above in the User CP, which I know because I got one ; however, I read much later that this was discontinued for too much work; perhaps an automated thing?
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