| 06-21-2007, 10:46 AM || #55 |
Join Date: May 2007
| | Re: What is wrong with webkinz
Hey I e-mailed Customer Support because I was able to log into my daughter's account and not my own. I have even tried to adopt the new pets like they say to do and this still does not work.
This is the e-mail response I got back....................
Date: 06/21/07 10:24:25 Central Standard Time
Subject: Webkinz Customer Support - Reply To Your Message
Thank you for inquiring about our Website.
Our site is currently unavailable.
You may have received error messages, specifically an error indicating your account will expire and requesting you to adopt another pet. We apologize for any inconveniences and ask you to please disregard any error messages you have received.
Please note that the expiration date of your account will not be affected in any way due to the current site issues. If your account was set to expire late March, April, May and up to June 21 you will need to adopt another pet as our account extension ends today. Don't worry though, if you are unable to adopt a new pet, your account will remain intact until you are able to adopt a new pet.
Please check your account periodically to see if you can log back in. We hope to have the site available shortly.
Webkinz Customer Support
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