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Old 10-11-2007, 02:43 PM   #51
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Default Re: is webkinz not loading for anyone else?

I went back to my usual browser Camino and it is working, but not at the usual speed. I'm just logging in to do Employment Office, Charm Forest and checking my valuables are still there LOL.

Firefox did not even load the main page.

The weekend is coming up, please Ganz would you fix this before there's more disgruntled customers.
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Old 10-12-2007, 03:40 PM   #52
Lil Kinz
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Default Re: is webkinz not loading for anyone else?

View Post Originally Posted by Momma
That wasn't my issues though, I've been on firefox and it didn't work on there... also not on ie, and on multiple computers we couldn't get in
I would call and e-mail them, it took a couple of days but they will call you back. The number and e-mail is in an earlier post. I think 1-866-webkinz and www.support @webkinz.com go back and look I am not sure those are correct. Good luck, I know it can be so frustrating.

Did you already use firefox on your computer or did you download it to try and get on? If you were already using it I would choose another browser and try that.
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Old 10-12-2007, 04:39 PM   #53
bubblicious
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Default Re: is webkinz not loading for anyone else?

Its working for me
Old 10-12-2007, 04:42 PM   #54
Not giving it out so
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Default Re: is webkinz not loading for anyone else?

Its working for me too. I wonder what the problem is?
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Old 10-12-2007, 09:20 PM   #55
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Default Re: is webkinz not loading for anyone else?

View Post Originally Posted by shartz013
I would call and e-mail them, it took a couple of days but they will call you back. The number and e-mail is in an earlier post. I think 1-866-webkinz and www.support @webkinz.com go back and look I am not sure those are correct. Good luck, I know it can be so frustrating.

Did you already use firefox on your computer or did you download it to try and get on? If you were already using it I would choose another browser and try that.
Oh we did everything possible on our end, tried multiple computers, multiple browsers, multiple platforms, reinstalling flash, clearing cache, clearing all personal data, rebooting, etc, etc. It wasn't anything you could fix on our end. I did have a call in to them and got called back and it was a limited time problem from last weekend that was resolved.. I posted an update on my thread and most of the people with identical problems to mine found they could get on after that update.
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