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Old 07-28-2007, 08:04 AM   #1
Lil Kinz
Koaly is an unknown quantity at this point

Default Room Cleared Out

I logged on yesterday and found that nearly all my furniture in all my rooms has gone missing, Beds, Wardrobes etc, plus a lot of my kinzcash. How can I tell what happened ? No one has my logon so how could all my stuff go missing ? Who can I contact.
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Old 07-28-2007, 08:05 AM   #2
8dance4eva10
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Default Re: Room Cleared Out

It is most likely a glitch. I would say try Logging Out and Back In. If that still doesnt work, contact Ganz at support@webkinz.com. I hope everything goes well

~**Welcome to WI**~
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Old 07-28-2007, 08:06 AM   #3
CleoCosette
Guest

Default Re: Room Cleared Out

Yes, that or somenoe guessed your password, log on log back in, and then change your password.
Old 07-28-2007, 08:06 AM   #4
Ask me
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Default Re: Room Cleared Out

Yeah... I was going to suggest support@webkinz.com.
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Old 07-28-2007, 08:10 AM   #5
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Default Re: Room Cleared Out

Most of the time when these things happen, the stuff reappears in either a matter of hours or in a day. Don't worry! I would try restarting your computer, and if that doesn't work, just wait. Its just a glitch. You can try contacting support@webkinz.com

Since many things are missing it's probably just a glitch. This is because people can only send three items to themselves per day.

I hope it turns up =)

Last edited by DKMagoo; 07-30-2007 at 05:58 PM..
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Old 07-28-2007, 08:21 AM   #6
PINKbyVS
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Default Re: Room Cleared Out

definetly contact GANZ asap!~!
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Old 07-28-2007, 12:25 PM   #7
slb2724
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Default Re: Room Cleared Out

Yeah, that happened to me and all there were was floating flowers! when the removed the flowers they found 2 chairs, a book, a blender, 7 flowers and a nightstand!
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Old 07-30-2007, 10:13 AM   #8
Lil Kinz
Koaly is an unknown quantity at this point

Default Re: Room Cleared Out

I have mailed them and hopefully they can help me with whats going on, ow long do they take to respond normally ? I will post an update when I get an answer.
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Old 07-30-2007, 10:16 AM   #9
MissEmmeGirl
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Default Re: Room Cleared Out

Wow, that's scary! Good luck, Koaly!

If (and I hope it isn't) it was someone stealing from you, they'd only be able to send one gift of three items to themselves each day. Since you have lots of items missing, I'm guessing it's a glitch and everything will work out for you.

Keep us informed if you have time.
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Old 07-30-2007, 10:41 AM   #10
emily7921
Guest

Default Re: Room Cleared Out

View Post Originally Posted by Emmegirl
Wow, that's scary! Good luck, Koaly!

If (and I hope it isn't) it was someone stealing from you, they'd only be able to send one gift of three items to themselves each day. Since you have lots of items missing, I'm guessing it's a glitch and everything will work out for you.

Keep us informed if you have time.
That is 100% true.

Someone can only snd 3 Gifts at a time, so it's probably a gitch.

If it's not a glitch...
Email Support@webkinz.com

Thanks,
E
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