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Old 08-07-2007, 12:14 PM   #1
Lil Kinz
monkeylittle is an unknown quantity at this point

Default questions need help please

I am unable to load my room. It stops at about 75% the way through. I have no idea what to do or how to contact someone to help me.
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Old 08-07-2007, 12:15 PM   #2
compg318
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Default Re: questions need help please

Do you have science items in it. If so they are alot of problems with cience stuff in rooms.
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Old 08-07-2007, 12:16 PM   #3
ask me and find out
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Default Re: questions need help please

that happens to me, sometimes, and the only thing i can do is log out. it might have something to do with the new layout. sry about that.
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Old 08-07-2007, 12:17 PM   #4
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Default Re: questions need help please

you can contact ganz by emailing them at support@webkinz.com, I usually get a reply in two to three days.
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Old 08-07-2007, 12:46 PM   #5
Pianoman2
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Default Re: questions need help please

Try e-mailing ganz at support@webkinz.com. They will usually reply in 2 days or so. Or you can just keep trying.
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Old 08-07-2007, 01:41 PM   #6
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Default Re: questions need help please

It's likely the telescope...it is that for a lot of people. Ganz will have to fix the problem...there's nothing we can do.
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Old 08-08-2007, 04:32 PM   #7
keith urban
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Default Re: questions need help please

heres what i always do when it stops:
i wait for 5 minutes and it works
my computer always does the same exact thing

hope this helps
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