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Old 02-22-2008, 11:40 PM   #11
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Default Re: Please HELP!!!!!!

View Post Originally Posted by Macawmama
I REALLY need some way to contact Webkinz support in a way they will answer me. I won the Candy Bash 2 Trophy and Poncho even shouted "Areba" when I grabbed it, and I looked in my dock, and it wasn't there!!!! I won it between 4:35 and 4:40, and I logged out and logged back in to see if it was there, but it still wasn't! It wasn't in my house, either. I would prefer an email address over a phone number. Please help me!
Good luck - stingy GANZ won't care and be prepared - they'll probably try to tell you that you didn't win it (even if you did)!
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Old 02-23-2008, 01:06 AM   #12
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Default Re: Please HELP!!!!!!

View Post Originally Posted by Macawmama
I REALLY need some way to contact Webkinz support in a way they will answer me. I won the Candy Bash 2 Trophy and Poncho even shouted "Areba" when I grabbed it, and I looked in my dock, and it wasn't there!!!! I won it between 4:35 and 4:40, and I logged out and logged back in to see if it was there, but it still wasn't! It wasn't in my house, either. I would prefer an email address over a phone number. Please help me!
* * *


1-866-932-5469 (That is 1-866-Webkinz) or you may write to them directly at Support@Webkinz.com

or you can call Ganz Directly

In the US Call:

1-800-724-5902

In Canada please call:

1-800-263-2311

But just an FYI - The message below is typical of their response to such problems. But you may have better luck.
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