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Old 11-02-2007, 10:12 AM   #1
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Thumbs up Pets' Birthday and No Cake? Read this!

Hi! I have been in touch with Ganz. For all of us who are not getting birthday cake, it is a glitch that they are working on. You cannot get the letter mailed to you. But, if you send them an email to support@webkinz.com, they'll put the cake in your dock!

p.s.
be sure to include your Webkinz World ID in your email.

Last edited by RedBear; 11-07-2007 at 01:39 PM.. Reason: corrected email address
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Old 11-02-2007, 10:16 AM   #2
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Default Re: Pets' Birthday and No Cake? Read this!

View Post Originally Posted by RedBear
Hi! I have been in touch with Ganz. For all of us who are not getting birthday cake, it is a glitch that they are working on. You cannot get the letter mailed to you. But, if you send them an email to support@ganz.com, they'll put the cake in your dock!
my brother was up set about his bull frog not getting any thing...but it has not happened to me.. as far as i know
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Old 11-02-2007, 10:17 AM   #3
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Default Re: Pets' Birthday and No Cake? Read this!

have your brother send them an email. they'll send it late!
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Old 11-02-2007, 10:28 AM   #4
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Default Re: Pets' Birthday and No Cake? Read this!

hmm i think all my pets have gotten there cake
i save it for them in a fridge in their room lol
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Old 11-02-2007, 10:30 AM   #5
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Default Re: Pets' Birthday and No Cake? Read this!

The same thing happend to me! Thank you so much!
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Old 11-02-2007, 10:30 AM   #6
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Default Re: Pets' Birthday and No Cake? Read this!

View Post Originally Posted by RedBear
Hi! I have been in touch with Ganz. For all of us who are not getting birthday cake, it is a glitch that they are working on. You cannot get the letter mailed to you. But, if you send them an email to support@ganz.com, they'll put the cake in your dock!

YEAH MY GOLDEN RETREVIER GOT OTHING BUT WHAT HER BROS AND SISTERS AND I GOT HER
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Old 11-02-2007, 10:38 AM   #7
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Default Re: Pets' Birthday and No Cake? Read this!

Thank you very mmuch for the information. My daughter realized she did not get anyhting for her one pet, but I didn't know what to do about it.
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Old 11-02-2007, 10:54 AM   #8
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Default Re: Pets' Birthday and No Cake? Read this!

you're welcome everybody! dont forget to include your WW id in your email.

i neglected to state that, i'll add that in now.
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Old 11-03-2007, 12:16 PM   #9
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Default Re: Pets' Birthday and No Cake? Read this!

update: well we got home, checked and the cake was there! so i hid it in the pet's vortex and i'll show it to son sunday. (the birthdate.) think i'll ask a friend to send a happy birthday letter.
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Old 11-07-2007, 01:38 PM   #10
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Default Re: Pets' Birthday and No Cake? Read this!

i'm seeing posts abt this, too. so it seems that people need the answers.
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