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Old 11-04-2007, 11:09 PM   #1
kutieem88
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Default OMG My Crystal Pond!

Is there anything I can do to get my Crystal P.O.M. Pond back? I'm SOO upset. Someone please help!!!
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Old 11-04-2007, 11:10 PM   #2
luv2swim24
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Default Re: OMG My Crystal Pond!

how did you lose it?
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Old 11-04-2007, 11:12 PM   #3
CleoCosette
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Default Re: OMG My Crystal Pond!

Did you sell it? If so, there is not. I'll get you something to help in a sec.
Quote:
Unfortunately, there is no way to get an item back once it has been sold to the W Shop. While you can always buy regular items again, be extra careful with rare or special items, as they cannot be replaced.
From FAQ on www.webkinz.com
Old 11-04-2007, 11:12 PM   #4
kutieem88
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Default Re: OMG My Crystal Pond!

It was in my backyard last night, then this morning it was gone....!!!
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Old 11-04-2007, 11:13 PM   #5
luv2swim24
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Default Re: OMG My Crystal Pond!

does anyone know your password?
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Old 11-04-2007, 11:14 PM   #6
kutieem88
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Default Re: OMG My Crystal Pond!

no, no one knows my password!
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Old 11-04-2007, 11:14 PM   #7
piglet73
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Default Re: OMG My Crystal Pond!

hrmm...... give it a week... with all this new stuff in, WW is bound to be glitchy! after a week contact GANZ!!!
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Old 11-04-2007, 11:15 PM   #8
CleoCosette
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Default Re: OMG My Crystal Pond!

View Post Originally Posted by kutieem88
It was in my backyard last night, then this morning it was gone....!!!
If you know no one could've gotten on to your account, it is probaly a glitch.
Quote:
The only way an item can go missing is if someone knows your username and password (or Secret Code) and has accessed your account. If someone has removed or sold an item, it cannot be reinstated. Please change your password by clicking on the “Login” button on the menu to your left (or go to the Webkinz World homepage and click “Login”). Click “Change my Password.” You’ll be able to create a new password. Please remember to make it something easy for you to remember but difficult for others to guess.
From www.webkinz.com. But remember, there are ALWAYS glitches somewhere.
Old 11-04-2007, 11:15 PM   #9
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Default Re: OMG My Crystal Pond!

ok, how do i contact them?
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Old 11-04-2007, 11:16 PM   #10
Uppies
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Default Re: OMG My Crystal Pond!

I have had everything in a room disapear and it usually shows back up in a few hours...do not put anything in the spot where the pond was.

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