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Old 11-07-2007, 08:02 PM   #21
hellotink12
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Default Re: OMG I'm about to cry!:(

Yeah I hear ya! I lost my Ultra Modern TV today!!
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Old 11-07-2007, 08:07 PM   #22
sprinklez00
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Default Re: OMG I'm about to cry!:(

I lost a super bed and two of my PSI before.
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Old 11-08-2007, 10:10 AM   #23
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Default Re: OMG I'm about to cry!:(

Just lost our POTM lagoon yesterday! Frustrating, isn't it?
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Old 11-08-2007, 10:11 AM   #24
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Default Re: OMG I'm about to cry!:(

oooooooohhhhhhhhhh that stinks
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Old 11-08-2007, 10:13 AM   #25
coolpanda5
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Default Re: OMG I'm about to cry!:(

it is a glitch and email ganz or if you are 18 or older call them if not let you parent call them
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Old 11-08-2007, 10:17 AM   #26
Ltd2girl
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Default Re: OMG I'm about to cry!:(

I'm soooo sorry I lost my m and m dummy and my donut
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Old 11-08-2007, 10:19 AM   #27
yournotme
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Default Re: OMG I'm about to cry!:(

My son lost a Crown of Wonder when he got logged out right after Arte said it would be put in his dock, I called and they were more than happy to put it in his account once they checked and saw it hadn't been placed in his dock. If it's supposed to be there call I was pleasantly surprised to hear for myself how nice and friendly they are.
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Old 11-08-2007, 10:19 AM   #28
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Default Re: OMG I'm about to cry!:(

I am so sorry to hear that! I would try contacting Ganz Here is their number and some information:

They are open from 9am to 5pm EST on weekdays

This number is very successful and has proved useful for all that I know :
Ganz Direct Phone Number: 1-905-WEB - Kinz - (1-905-932-5469)- When you hear the voice press 0 to be directed to an operator. Tell them that you would like to talk to someone about your Webkinz account. They will connect you to someone who will probably be able to help you. I haven't ever used this, but I know several people who have used it successfully

Email: support@webkinz.com - This normally takes about 2 days until you get a response...I have used this a couple of times, but it hasn't always been useful
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Old 11-08-2007, 10:24 AM   #29
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Default Re: OMG I'm about to cry!:(

oh soccerluvver please advise, not to be mean or anything, but what are the other chances for the fireplace. it comes with the the clydesdale, and i would be terribly upset too. we do pay for those virtual toys.
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