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Old 11-26-2007, 09:30 PM   #161
Call me Anna <3
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Default Re: Ok Ganz I am angry now!

It clearly states Ganz con not replace any item. It is not possible nor your items can't just dissappear someone knows your username and password.
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Old 11-26-2007, 09:32 PM   #162
darkshahow
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Default Re: Ok Ganz I am angry now!

I have all her clothes in my dock. Storage rooms sound like I need them in the future. Is it like charm cases or the webkinz world guide you can't sell the trading card furniture or anything?

---------- darkshahow added 2 Minutes and 21 Seconds later ----------

Someone used to know my username and password. Only one of my scooters disappeared and it came back.

Last edited by darkshahow; 11-26-2007 at 09:32 PM.. Reason: Automerged Doublepost
Old 11-26-2007, 10:26 PM   #163
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mstocky is on a distinguished road

Default Re: Ok Ganz I am angry now!

It IS possible for things to disappear, especially when you're logged in & the server crashes. It has happened. Their language makes it SOUND like it can't happen, but it does. I never gave my password to anyone. They try to explain away system glitches b/c it's easier than actually solving the problem.

---------- mstocky added 3 Minutes and 10 Seconds later ----------

I lost a W shop coupon today when the server timed out & cut me off. GRRRR!

Last edited by mstocky; 11-26-2007 at 10:26 PM.. Reason: Automerged Doublepost
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Old 11-26-2007, 10:34 PM   #164
hellotink12
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Default Re: Ok Ganz I am angry now!

I am going to try calling Ganz tomorrow wish me luck!!
hellotink12 is offline Female
Old 11-26-2007, 10:40 PM   #165
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Default Re: Ok Ganz I am angry now!

View Post Originally Posted by hellotink12
I am going to try calling Ganz tomorrow wish me luck!!
Good luck sweetie! We're pulling for you! The best part is that you are willing to go after what you want! Good for you!
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Old 11-27-2007, 06:01 PM   #166
hellotink12
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Default Re: Ok Ganz I am angry now!

View Post Originally Posted by thecowgurl
Good luck sweetie! We're pulling for you! The best part is that you are willing to go after what you want! Good for you!
Thank you that means SO much to me!

---------- hellotink12 added 1159 Minutes and 41 Seconds later ----------

I really truley and about to call them wish me luck!!

Last edited by hellotink12; 11-27-2007 at 06:01 PM.. Reason: Automerged Doublepost
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Old 11-27-2007, 06:34 PM   #167
darkshahow
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Default Re: Ok Ganz I am angry now!

I did give my password to my friend and some of her family and I know their passwords. I changed my password.
Old 11-27-2007, 06:36 PM   #168
hellotink12
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Default Re: Ok Ganz I am angry now!

I called and no one answered and I didn't want to leave a message so I am just going to call tomorrow!
hellotink12 is offline Female
Old 11-27-2007, 06:40 PM   #169
amylovesdoggies90
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Default Re: Ok Ganz I am angry now!

Ganz really needs to fix this problem! I've noticed that most of the items disappearing are rare or exclusive....
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Old 11-27-2007, 06:43 PM   #170
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Default Re: Ok Ganz I am angry now!

I have lost 3 VERY important items, and I emailed Ganz, and they said that on the contract, everything is "as is", but some other people got their items back!!! I am going to call GANZ, and see if I can get them back.
CrazyKnitter812 is offline Female
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