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Old 01-20-2008, 01:51 PM   #21
CharmedMagic
Gift Guru
 
ChocoLab's Avatar
ChocoLab is just really niceChocoLab is just really nice

Default Re: Oh No!please Help Me!!!help Help!

Try logging out and log back in because it's just a glitch.

---------- ChocoLab added 33 Minutes and 33 Seconds later ----------

Unless you have more than 100 items in your dock then items may dissapear

Last edited by ChocoLab; 01-20-2008 at 01:51 PM.. Reason: Automerged Doublepost
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Old 01-20-2008, 02:39 PM   #22
Sabby07
Webkinz :)
Sabby07 is an unknown quantity at this point

Default Re: Oh No!please Help Me!!!help Help!

It won't work
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Old 01-20-2008, 04:08 PM   #23
Call me Danielle :)
Webkinz :)
 
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cute0099 will become famous soon enough

Default Re: Oh No!please Help Me!!!help Help!

Don't freak out! This happened to my friend. As I've read your other posts I see you've tried logging in and out. Try calling the Webkinz number[I don't know what it is] they should reset your account. Good luck!
P.S.
If you've told anyone your username or password they might have hacked on to yours, it's possible.
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Old 01-20-2008, 05:25 PM   #24
Hazel2Hazel
Gifted
 
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Pandalicious is on a distinguished road

Default Re: Oh No!please Help Me!!!help Help!

It's okay, just relax. I'm sure everything is still stored somewhere in GANZ's server. contact ganz by email or phone and tell them the exact time of when you got kicked off and your items disapeared. also, make sure that even when you get your stuff back that you contact GANZ so they know about the technical glitch going around.
hope it helped and DONT WORRY! everything will be fine! GANZ is a genius and will fix it as soon as they can!
XXX,
PANDALICIOUS!
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Old 01-21-2008, 09:20 AM   #25
Webkinz :)
 
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Default Re: Oh No!please Help Me!!!help Help!

It's a glitch that is happening to everyone! Stay calm and try waiting a day then check back in!
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Old 01-21-2008, 12:11 PM   #26
sherispets
Gifted
 
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sherispets has a spectacular aura about

Default Re: Oh No!please Help Me!!!help Help!

It's gonna be ok. The same thing happened to my niece so we emailed support@webkinz.com and by the next day her charms and and stuff were back in her account. I wish you the best.
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Old 01-21-2008, 12:12 PM   #27
Baby252
Guest

Default Re: Oh No!please Help Me!!!help Help!

This has ben happening. Everything should be back soon! Good luck!
Old 01-21-2008, 12:20 PM   #28
FairlyWackyMom
 
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fairlyoddmom has disabled reputation

Default Re: Oh No!please Help Me!!!help Help!

Sabby, this sounds like a bigger issue than our members can tackle with suggestions. Please contact Ganz for assistance. If your situation is resolved and you'd like to share your news with everyone, you can pm me and I'd be happy to re-open the thread.

We wish you luck!!
fairlyoddmom is offline Female
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