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Old 10-06-2007, 09:11 PM   #21
call me char =]
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Winterfresh's Avatar
Winterfresh is a glorious beacon of lightWinterfresh is a glorious beacon of lightWinterfresh is a glorious beacon of light

Default Re: Nooooooooooooooooo!!!

That's happened to my pink poodles convertable, then it showed up outside my wall, and I can't get it out!
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Old 10-06-2007, 09:14 PM   #22
mrk0626
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Pepessqueeze is on a distinguished road

Default Re: Nooooooooooooooooo!!!

View Post Originally Posted by hellotink12
I was hanging up my Cukoo Cat Clock and then it logged me out for some reason, and I logged back in it was GONE!!! Has this ever happened? Is there any way to get it back?? I love that clock!!
That is awful! I am so sorry! I haven't had that happen, but today when I was doing my Webkinz Academy class (that I paid for) I had 1 more rep to do and I would of been done but Webkinz logged me out,so when I logged back in I failed the course. I know it doesn't compare to loosing a rare item, but I was aggrivated. I SO hope you can get your clock back! Hugs!
Good Luck!
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Old 10-06-2007, 09:20 PM   #23
VU! :D<3
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munkee108 is a jewel in the roughmunkee108 is a jewel in the rough

Default Re: Nooooooooooooooooo!!!

OMG! i'm sooooo sry for u! i have'nt had that happen to me, but my liitle brother Sam's milk truck that cam with his cow Spot wont work u cant move it or get in it or anything!
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Old 10-07-2007, 08:58 AM   #24
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Default Re: Nooooooooooooooooo!!!

once I was in need of a pool that I sold
EVERYTHING in my house! even my ecsclusives my cocoo cat clock my retreaver treadmill my buiried bone fridge an my poco fiesta throne! even my snowglobe!



i was
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Old 10-07-2007, 04:01 PM   #25
hellotink12
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Default Re: Nooooooooooooooooo!!!

Thanks so much guys! I will let you know if anything happens! I emailed Ganz yesterday, and if I don't get a reply soon I am going to call!

This was thier email reply:

"Hello,

Thank you for your question regarding missing or lost items/Kinzcash.

While it is not a regular occurrence, missing items/Kinzcash can be caused by a momentary ‘hiccup' in Webkinz World. This has been noted in accounts that may have items stored improperly (items blocking doorways, overloading rooms excessively with items). For more information on how to store items and decorate rooms correctly please refer to the Webkinz Guide, which can be found in the 'Things to Do' menu once you log-in.

Please be advised that, as stated in our User Agreement, the website and all materials contained on it are provided on an 'as is' and 'as available' basis, without warranties of any kind, either expressed or implied. Any lost or missing items resulting from a minor anomaly on the website will NOT be awarded. For more information please refer to the User Agreement located on the main Webkinz homepage.

We are aware that sometimes technical problems do arise while using the website and we continue to address these issues. Our technical team works very hard to not only fix problems as they arise but also to make sure that once an issue is identified and fixed, it does not reoccur.

We apologize for any inconvenience this issue may have caused

Thank you,

Webkinz Customer Support"

I think I might try calling

Last edited by hellotink12; 10-07-2007 at 04:01 PM.. Reason: Automerged Doublepost
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