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Old 10-07-2007, 05:10 PM   #1
Lil Kinz
princess A'leah is an unknown quantity at this point

Default newbie technical help

OK, I got a webkinz pet for my daughter and when I log on to be a new member the next screen is blank. I followerd suggestions as posted at webkinz.com but to no avail. Is there a techie out there that can help me so I can help princess A'leah?

thanks
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Old 10-07-2007, 05:16 PM   #2
mrethan10
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Default Re: newbie technical help

View Post Originally Posted by princess A'leah
OK, I got a webkinz pet for my daughter and when I log on to be a new member the next screen is blank. I followerd suggestions as posted at webkinz.com but to no avail. Is there a techie out there that can help me so I can help princess A'leah?

thanks

try to log out then refresh tell us what happens
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Old 10-07-2007, 05:37 PM   #3
spookychai
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Default Re: newbie technical help

I haven't been able to log on (except for a few rare occasions) this whole weekend. I can't get on right now at all. I can't get the home page to load, and if it does (from continuous tying) it says loading but stays at 0 percent with tuqoise screen.
Old 10-07-2007, 05:41 PM   #4
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Default Re: newbie technical help

Hmmmm, do you have multiple web browsers available on your computer? Some work and some don't with the troubles they are having this weekend. Try another if possible, or just wait. They'll fix it in no time.
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Old 10-07-2007, 05:42 PM   #5
spookychai
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Default Re: newbie technical help

I've tied IE, Netscape and Firefox. Still have same problems with all 3.
Old 10-07-2007, 05:46 PM   #6
--pls. ask--
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Default Re: newbie technical help

try clearing out your caches and temp internet files on all browsers, then reboot and attempt again.
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Old 10-07-2007, 05:48 PM   #7
spookychai
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Default Re: newbie technical help

View Post Originally Posted by RedBear
try clearing out your caches and temp internet files on all browsers, then reboot and attempt again.
I've tried that all weekend. It hasn't worked.
Old 10-07-2007, 05:55 PM   #8
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Default Re: newbie technical help

spookychai,
Mine is doing the same thing, except my screen is white, and nothing comes up at all.
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Old 10-07-2007, 06:18 PM   #9
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Default Re: newbie technical help

then sorry -- i dont know what to tell you. they seem to be having problems, i keep getting logged out. a few min ago, i was in a Zacky's Quest tournament and it did some strange things and then the dock appeared so i couldnt see the entire game. naturally, i lost bc i couldnt see where i was going.
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Old 10-08-2007, 12:48 PM   #10
Lil Kinz
princess A'leah is an unknown quantity at this point

Default Re: newbie technical help

So I am not the only one...ok, I cleared out all temp files, cookies, history and that's when I came here. Again, I can get the main page, but cannot sign up as a new member and activate my daughter's pink pony..using ie. Will give it a day or two and try again.

Thanks, all,
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