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Old 12-26-2007, 03:02 PM   #11
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Default Re: New pet, new account - can you go to your room?

I called that 1-800-WEB-KINZ number and it's johnson & johnson connecticut parts. Does anyone have a different number for Ganz?
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Old 12-26-2007, 03:29 PM   #12
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Default Re: New pet, new account - can you go to your room?

View Post Originally Posted by mstocky
Yeah, you'd think they'd have an extra server and pay staff extra, expecting the traffic. They are a HUGE company and they make a lot of money; they've got the resources. You would think they would do that to protect their earning potential!
I called them, but they are closed ubntil tomorrow. I will try calling them then. I am going to give them huge complaints!
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Old 12-26-2007, 03:32 PM   #13
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Default Re: New pet, new account - can you go to your room?

View Post Originally Posted by mstocky
I called that 1-800-WEB-KINZ number and it's johnson & johnson connecticut parts. Does anyone have a different number for Ganz?
I'm not certain, but I think the number is 1-866-WEB-KINZ.


Also, If you just created a new account yesterday (on Christmas day) you're not going to get the Christmas gift box.....You needed to have the accounted created before Christmas day to get it.

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Old 12-26-2007, 10:44 PM   #14
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Default Re: New pet, new account - can you go to your room?

Oh, 1-866!! I'll try that tomorrow. I can't go in the room OR the tournament area. It's really screwy!

I don't think the Xmas present thing is fair at all.
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