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Old 12-26-2007, 09:41 AM   #1
Gift Guru
 
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mstocky is on a distinguished road

Default New pet, new account - can you go to your room?

Did you get a new pet for Xmas and open a brand new account? Were you unable to get in yesterday, and today you can do everything EXCEPT go to your room? I'm wondering if it's just us. Every time we go to the room we get logged out AND we never got the Xmas present. What have you done? Thanks!
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Old 12-26-2007, 09:48 AM   #2
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Default Re: New pet, new account - can you go to your room?

Yes, I was able to do everything today. I can get into my new pets rooms. Maybe you should contact Ganz and tell them that you never got the Christmas presant because it was not allowing you to log in.
lulu is offline Female
Old 12-26-2007, 10:35 AM   #3
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michaelabug is a jewel in the roughmichaelabug is a jewel in the rough

Default Re: New pet, new account - can you go to your room?

i am able to do everything today. Yesterday was just so crazy with everyone trying to log in it was just kind of slow. I'm not sure why you can't get in your room. Sometimes my room doesn't let me go in it for a few days. do you have more than one pet? If you do switch pets and try going in a diffrent room. that's usually what i do. HOpe it works and good luck.
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Old 12-26-2007, 11:18 AM   #4
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Default Re: New pet, new account - can you go to your room?

Thanks, I will contact them. No, just the one pet - brand new seal pup account for my daughter.
mstocky is offline Female
Old 12-26-2007, 11:32 AM   #5
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MysticMist wears the mantle of perfection with graceMysticMist wears the mantle of perfection with graceMysticMist wears the mantle of perfection with graceMysticMist wears the mantle of perfection with graceMysticMist wears the mantle of perfection with graceMysticMist wears the mantle of perfection with graceMysticMist wears the mantle of perfection with grace

Default Re: New pet, new account - can you go to your room?

Actually, I wan't able to go to my room. But when it says, and only THIS message, "Server is loading", click "OK", and it brings you into ebkinz orld. I couldn't get into my garden (Oh no, how much raking!), but was able to do everything else.

TIP: WHEN YOU'RE LUCKILY ON EBKINZ ORLD IN A BUSY TIME, NEVER OPEN YOUR CELLPHONE, OR GO TO THE CLUBHOUSE!

~Mystic~
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Old 12-26-2007, 12:17 PM   #6
phuzz. Call me m00
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Default Re: New pet, new account - can you go to your room?

i just kept trying. and then the trafdfic finally slowed down.
m00c0w is offline Female
Old 12-26-2007, 12:30 PM   #7
fergierihanna, 4 mor
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Default Re: New pet, new account - can you go to your room?

i was able to adopt my chihuahua- very sadly, when i opened my potm loot bag, i got nothing except for '0 kinzcash'.
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Old 12-26-2007, 01:31 PM   #8
pearly26
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Default Re: New pet, new account - can you go to your room?

I was not able to get into the room of my new account too! And it didn't have the two packages like it was supposed to! i was able to dp everything else too! I got a turtle (actually my lil sis and I are sharing it,lol!). I guess it's not jsut you. It's prob just that since it was so crowded on webkinz World yesterday, that ganz did not have a chance to load the packages, etc. for the new accounts. I really hope they fix it soon! It is soo not fair I will prob call them later to complian!!!
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Old 12-26-2007, 02:32 PM   #9
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Default Re: New pet, new account - can you go to your room?

Yeah, you'd think they'd have an extra server and pay staff extra, expecting the traffic. They are a HUGE company and they make a lot of money; they've got the resources. You would think they would do that to protect their earning potential!
mstocky is offline Female
Old 12-26-2007, 02:34 PM   #10
Baby252
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Default Re: New pet, new account - can you go to your room?

Well, I have 2 accounts and it was hard to log in. Sorry I couldn't help more.
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