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Old 10-31-2007, 10:17 AM   #1
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Default Need help please--time zone issue

Good morning to all.....

I think I just realized why I can't adopt my black cat; it's this time zone issue thing....

I seem to recall a thread that discussed a window (regarding time zones) that is supposed to come up in the adoption office--BUT: I confess I am simply not sure if I really read this, or if I am confusing several different threads, issues, and speculations. (Sorry for that.)

So--if anyone can educate me about the Time Zone window, and/or how to sucessfully adopt my black cat, I sure would appreciate it in bunches. I am trying to avoid calling GANZ (LOL!!), but I do have their e-mail address and their phone number if that becomes necessary.

Thanks in advance to all who might reply!!!
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Old 10-31-2007, 10:20 AM   #2
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Default Re: Need help please--time zone issue

It seems their are alot of people having adoption issues right now, inclucing me. I am sure Ganz is working on it & we will all be able to adopt soon.
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Old 10-31-2007, 10:25 AM   #3
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Default Re: Need help please--time zone issue

i wonder if its because tomorrow is nov 1st and they are gettiing ready for the new POTM.
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Old 10-31-2007, 10:31 AM   #4
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Default Re: Need help please--time zone issue

to many people adopting so close to the change is what the problem is.
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Old 10-31-2007, 10:33 AM   #5
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Default Re: Need help please--time zone issue

View Post Originally Posted by luvwebbies

I think I just realized why I can't adopt my black cat; it's this time zone issue thing....
From what I understand, the time zone changes only effect people who are creating a new ACCOUNT, not adopting. Those of us with existing accounts will continue with the current Kinztime which coincides with EST.

View Post Originally Posted by luvwebbies
So--if anyone can educate me about the Time Zone window, and/or how to sucessfully adopt my black cat, I sure would appreciate it in bunches.
I suspect, as someone else suggested, that the glitch is related to the POTM, and will hopefully be fixed tomorrow, if not before.

HTH.
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Old 10-31-2007, 10:38 AM   #6
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Default Re: Need help please--time zone issue

So what is happening with adoptions now? Are you not getting your gifts?
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Old 10-31-2007, 11:22 AM   #7
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Default Re: Need help please--time zone issue

View Post Originally Posted by Uppies
It seems their are alot of people having adoption issues right now, inclucing me. I am sure Ganz is working on it & we will all be able to adopt soon.
Hi Uppies--thanks so much for the input. I'm sorry to hear that others are having issues as well, but relieved to know it is not specifically my account that has been affected. (As you know--that can sometimes be the case--an individual type of glitch, so to speak.)

Really appreciate your response!

---------- luvwebbies added 2 Minutes and 17 Seconds later ----------

View Post Originally Posted by Lady Di
From what I understand, the time zone changes only effect people who are creating a new ACCOUNT, not adopting. Those of us with existing accounts will continue with the current Kinztime which coincides with EST.



I suspect, as someone else suggested, that the glitch is related to the POTM, and will hopefully be fixed tomorrow, if not before.

HTH.
Hi LadyDi--thanks so much for your prompt reply! I appreciate your clarification of the Time Zone issue, and this does make a great deal of sense to me---I'm an old account, thereby wouldn't be affected.

Yes, it does seem that POM might be creating a few extra glitches at the moment, but I'm sure everything will work out okay, since it did last month.

Last edited by luvwebbies; 10-31-2007 at 11:22 AM.. Reason: Automerged Doublepost
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Old 10-31-2007, 11:22 AM   #8
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Default Re: Need help please--time zone issue

View Post Originally Posted by geminilouise
So what is happening with adoptions now? Are you not getting your gifts?
We are not being able to adopt at all, it says there is a service error.
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Old 10-31-2007, 11:24 AM   #9
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Default Re: Need help please--time zone issue

View Post Originally Posted by geminilouise
So what is happening with adoptions now? Are you not getting your gifts?
Hi geminilouise---No, nothing to do with adoption gifts------just adopting in general. In other words, I (and others), can not complete a new adoption at this time. (Since yesterday.)
But as you can see from above posts, it seems to be something GANZ is aware of, and is working on.

Again, thanks to all who responded. I just didn't want to put a call into GANZ if I didn't have to, and I figured someone in WI might have the advice I needed---and you did!!!!!
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