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Old 10-29-2007, 04:44 PM   #11
AlbrightRC
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Default Re: My daughter lost ALL her food AND bee costume and Snow machine!!!!

The # is 1-866-932-5469
Web-Kinz
Its not a 1-800#
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Old 10-29-2007, 04:44 PM   #12
havanah909
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Default Re: My daughter lost ALL her food AND bee costume and Snow machine!!!!

it is 1-800 webkinz


they normally don't answer but they will call back

one time i was in the emploment office and i was spoce to go 175 kinz cash but i got nonthing


ripoff jk
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Old 10-29-2007, 05:04 PM   #13
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Default Re: My daughter lost ALL her food AND bee costume and Snow machine!!!!

View Post Originally Posted by AlbrightRC
The # is 1-866-932-5469
Web-Kinz
Its not a 1-800#
Thank you
thank you
it just instructs me to e-mail my account question to webkinz.com unless I have an customer number
so...
I'll try that now

---------- vppeach added 1 Minutes and 14 Seconds later ----------

View Post Originally Posted by KOLL
You should first change your password then go to webkinz help and support and look there see if yuor answer is there if not call 1-800-WEBKINZ.Or you can also email them at support@webkinz.com.
thank you
i changed her password this afternoon

Last edited by vppeach; 10-29-2007 at 05:04 PM.. Reason: Automerged Doublepost
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Old 10-29-2007, 05:29 PM   #14
Cnevz
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Default Re: My daughter lost ALL her food AND bee costume and Snow machine!!!!

My dock has gone empty before, and I just logged out, waited a while, logged in, and my items returned.
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Old 10-29-2007, 05:35 PM   #15
ohai
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Default Re: My daughter lost ALL her food AND bee costume and Snow machine!!!!

The phone # for Ganz is 1-800-WEBKINZ. o yea...and there is a 'z' on the phone...it's on the number 9. And if you want to e-mail them, it's support@webkinz.com Hope i helped!

---------- wanda259 added 1 Minutes and 51 Seconds later ----------

*oops sorry, the number is 1-866-932-5469!!
or 1-866-WEB-KINZ!!
Sorry once again!!

Last edited by wanda259; 10-29-2007 at 05:35 PM.. Reason: Automerged Doublepost
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Old 10-29-2007, 05:36 PM   #16
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Default Re: My daughter lost ALL her food AND bee costume and Snow machine!!!!

Maybe it's 1-800-WEBKIN(Z) but just don't use the Z, so just do WEBKIN. I'm not sure, I'm just guessing
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Old 10-29-2007, 05:38 PM   #17
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Default Re: My daughter lost ALL her food AND bee costume and Snow machine!!!!

I am sooo sorry! Thats horrible! I hope calling them works!
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Old 10-29-2007, 05:38 PM   #18
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Default Re: My daughter lost ALL her food AND bee costume and Snow machine!!!!

I'm so sorry!
I hope everything works out for you!
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Old 10-29-2007, 05:41 PM   #19
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Default Re: My daughter lost ALL her food AND bee costume and Snow machine!!!!

I've had contact with them several times. First email them at support@webkinz.com. They'll get back to you with a number to call and a 'case' number so they know what the problem is. I've had them contact me within 2 hours sometimes.

Hope she gets all her stuff back! Poor kid!
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Old 10-29-2007, 05:42 PM   #20
sugarplumgirl
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Default Re: My daughter lost ALL her food AND bee costume and Snow machine!!!!

maybe someone got on her account......... you should email ganz
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