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Old 10-29-2007, 04:20 PM   #1
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Default My daughter lost ALL her food AND bee costume and Snow machine!!!!

My daughter lost everything in her dock this weekend
all the food in her kitchen
her snow machine and the bee costume she was wearing
HOW DO I CALL GANZ
:el1:
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Old 10-29-2007, 04:21 PM   #2
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Default Re: My daughter lost ALL her food AND bee costume and Snow machine!!!!

I would log out and log back in first- it has always worked for me
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Old 10-29-2007, 04:22 PM   #3
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Default Re: My daughter lost ALL her food AND bee costume and Snow machine!!!!

I would look under contacts on webkinz or log off and on
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Old 10-29-2007, 04:22 PM   #4
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Default Re: My daughter lost ALL her food AND bee costume and Snow machine!!!!

yes, and it's a good idea to clear your cache (on your browser go to tools, internet options and clear temporary internet files and cookies) and possibly reboot your pc.
if you lost a whole room like that, it's probably a glitch and the items will return.
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Old 10-29-2007, 04:22 PM   #5
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Default Re: My daughter lost ALL her food AND bee costume and Snow machine!!!!

Trying contacting Ganz and such her whole house!
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Old 10-29-2007, 04:25 PM   #6
Why, yes I am a
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Default Re: My daughter lost ALL her food AND bee costume and Snow machine!!!!

i think its 1-800-webkinz
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Old 10-29-2007, 04:28 PM   #7
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Default Re: My daughter lost ALL her food AND bee costume and Snow machine!!!!

I logged off and on a BILLION times nothing
tried for two days
Still NOTHING
I "sent them a message" asking for tech support
the auto reply says wait for a response for 24 hours

Does anyone know the PHONE NUMBER?

---------- vppeach added 0 Minutes and 31 Seconds later ----------

View Post Originally Posted by BananaRambo13
i think its 1-800-webkinz
oh thanks
I'm trying now

---------- vppeach added 1 Minutes and 3 Seconds later ----------

wait a minute

there's no Z on the phone

and it's not1800 webkins

Last edited by vppeach; 10-29-2007 at 04:28 PM.. Reason: Automerged Doublepost
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Old 10-29-2007, 04:30 PM   #8
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Default Re: My daughter lost ALL her food AND bee costume and Snow machine!!!!

You could also email them at support@webkinz.com
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Old 10-29-2007, 04:31 PM   #9
Hi i am Kyle,I am a
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Default Re: My daughter lost ALL her food AND bee costume and Snow machine!!!!

You should first change your password then go to webkinz help and support and look there see if yuor answer is there if not call 1-800-WEBKINZ.Or you can also email them at support@webkinz.com.
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Old 10-29-2007, 04:34 PM   #10
queen9800
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Default Re: My daughter lost ALL her food AND bee costume and Snow machine!!!!

some times it happened to a few food items in my room so i jsut wwalk out then walk bakc in and it works
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