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Old 02-16-2008, 08:36 PM   #1
froggyfan59
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Default Missing Items?!

I was wondering if anybody is missing item. Im missing quite a few of my PSI's and i dont know what happened to them! my sister also lost items and emailed Ganz and they did nothing about it! even things for my GE are gone!! nobody knows my password! Any suggestions?
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Old 02-16-2008, 09:48 PM   #2
piggypiggy0
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Default Re: Missing Items?!

did you happen to put them in the W-shop to see the price then take them out, if you did they will disappear

if not then maybe you should change your password someone might be going on

or could just be a glitch
Old 02-16-2008, 09:52 PM   #3
froggyfan59
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Default Re: Missing Items?!

hmm.. i dont remember doing that. I HOPE its just a glitch=[
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Old 02-17-2008, 03:34 AM   #4
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Default Re: Missing Items?!

Hopefully this is just a glitch. I know that I was gem mining and found the Webkinz Diamond and right as it showed what I had found, the server booted me off. When I logged back on, of course, I did not have the diamond in my gem box. Were you doing anything with any of those items and got booted off? You might try emailing Ganz again. I hope your stuff shows back up.
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Old 02-17-2008, 03:53 AM   #5
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Default Re: Missing Items?!

yes def email ganz again
or call them

i was mising my st bernards psi and it was a glitch
in fact tomorrow i should go thru make sure i have all my stuff lol
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Old 02-17-2008, 04:51 AM   #6
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Default Re: Missing Items?!

I just lost a gold safe literally a few mins ago I was moving into a room to store and it booted me out when I logged it was gone not in my dock or in the room.

I'll contact ganz through e-mail tomorrow morning. good luck
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Old 02-17-2008, 06:39 AM   #7
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Default Re: Missing Items?!

I emailed them about a couple of things that disappeared when I was booted off and they didn't respond. However, there does seem to be a problem with a glitch. One of my granddaughters told me last night that her sleigh was back (I believe it has been missing a couple of weeks). My other granddaughter is missing her moped and her go-cart is outside of her room. She hasn't been able to use it for about a month. I took a picture last night and plan to send it to Ganz. Since you are missing several items, maybe they will respond if you keep sending messages.
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Old 02-17-2008, 08:08 AM   #8
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Default Re: Missing Items?!

Give Ganz some more time. Than email again. If it gets worse find out there phone number and call them up.
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Old 02-17-2008, 01:04 PM   #9
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Default Re: Missing Items?!

Does anybody know the website or fone number so i can Contact Ganz?

---------- froggyfan59 added 7 Minutes and 9 Seconds later ----------

Ok people I did some research:

You can email them @ support@webkinz.com

But most ppl said call because your stuff will appear 1-866-WEBKINZ.


Well I've hopefully I helped you because you've sure helped me!

Last edited by froggyfan59; 02-17-2008 at 01:04 PM.. Reason: Automerged Doublepost
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Old 02-17-2008, 01:10 PM   #10
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Default Re: Missing Items?!

MIne did that too! I think it is just a glitch but idk good llucke getting ur stuff back!
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