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when we click on the login link it comes up as a blank white page. We've done all the clear the cookies, clear history, clear temp files, called isp(they could pull it up, no problem). anymore suggestions, it worked just fine a couple of weeks ago. I've made no changes that i'm aware of. anyone have any suggestions?
How long has this been happening? Did you clear the cache? That sometimes is the problem. It could also be your browser, try using a different one (explorer, firefox, safari)
It might just be Webkinz, keep trying to log in.
hm- no.. this hasn't happened to me- but it has SORTA happened to me- just get an update, and it solved the problem for me. Or, maybe you have too many files (if u r in mac or apple). Just thought i would TRY and help! Thanks!
Which browser are you using and under what operating system?
Have you changed any of the software, such as adding a new plug-in to the browser? If so, is it possible this changed what application was configured to handle flash media? Webkinz is really fussy about wanting the Adobe flash player.
Have you checked to see if there have been any changes to the settings on the browser, such as someone disabling pop-ups or something?
Listen, out of nowwhere this happened to me. We were using internet explore and at one moment it was working and then I couldn't log on. I finally, after three weeks, got hold of webkinz world. They had me use explorer(the internet icon I was using) to go to firefox.com to download a new internet browser (I didn't know you could have two internet browsers on our desktop and choose which one you wanted to use.) After downloading firefox I had to download flashplayer (AFTER closing my explorer internet browser). That left me with an "install flashplayer" icon on my desktop. I clicked on that and installed it. Then I was able open firefox as an internet browser then log onto webkinz. Hope this helps!!
Actually I have had the same problem with my daughters account. I finally found a resolve. You have to uninstall Real Player. To do the uninstall go to Control Panel, then Add/Remove Programs and search the list for Real Player and uninstall. Worked for me!!
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