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Old 03-05-2008, 11:03 AM   #1
Lil Kinz
sdjjwest is an unknown quantity at this point

Default login page help!!!

when we click on the login link it comes up as a blank white page. We've done all the clear the cookies, clear history, clear temp files, called isp(they could pull it up, no problem). anymore suggestions, it worked just fine a couple of weeks ago. I've made no changes that i'm aware of. anyone have any suggestions?
sdjjwest is offline
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Old 03-05-2008, 12:03 PM   #2
Gift Guru
ganesha07's Avatar
ganesha07 has a reputation beyond reputeganesha07 has a reputation beyond reputeganesha07 has a reputation beyond reputeganesha07 has a reputation beyond reputeganesha07 has a reputation beyond reputeganesha07 has a reputation beyond repute

Default Re: login page help!!!

How long has this been happening? Did you clear the cache? That sometimes is the problem. It could also be your browser, try using a different one (explorer, firefox, safari)
It might just be Webkinz, keep trying to log in.
Good luck!
ganesha07 is offline Female
Old 03-05-2008, 04:24 PM   #3

Default Re: login page help!!!

hm- no.. this hasn't happened to me- but it has SORTA happened to me- just get an update, and it solved the problem for me. Or, maybe you have too many files (if u r in mac or apple). Just thought i would TRY and help! Thanks!
Old 03-05-2008, 05:03 PM   #4
Webkinz :)
shellywelly456 is an unknown quantity at this point

Default Re: login page help!!!

maybe there is some software that you dont have
shellywelly456 is offline
Old 03-06-2008, 07:14 AM   #5
Gift Guru
BjornTorunn's Avatar
BjornTorunn is just really niceBjornTorunn is just really nice

Default Re: login page help!!!

Which browser are you using and under what operating system?

Have you changed any of the software, such as adding a new plug-in to the browser? If so, is it possible this changed what application was configured to handle flash media? Webkinz is really fussy about wanting the Adobe flash player.

Have you checked to see if there have been any changes to the settings on the browser, such as someone disabling pop-ups or something?
BjornTorunn is offline Male
Old 03-06-2008, 08:05 PM   #6
Lil Kinz
Caleb'sMom is an unknown quantity at this point

Default Re: login page help!!!

Listen, out of nowwhere this happened to me. We were using internet explore and at one moment it was working and then I couldn't log on. I finally, after three weeks, got hold of webkinz world. They had me use explorer(the internet icon I was using) to go to firefox.com to download a new internet browser (I didn't know you could have two internet browsers on our desktop and choose which one you wanted to use.) After downloading firefox I had to download flashplayer (AFTER closing my explorer internet browser). That left me with an "install flashplayer" icon on my desktop. I clicked on that and installed it. Then I was able open firefox as an internet browser then log onto webkinz. Hope this helps!!
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Old 03-06-2008, 08:07 PM   #7
sparkledog888's Avatar
sparkledog888 is on a distinguished road

Default Re: login page help!!!

That's neat, Caleb'sMom, I should try that.
sparkledog888 is offline Female
Old 03-06-2008, 08:08 PM   #8
Call me Chicky!
Webkinz :)
ChickPea's Avatar
ChickPea will become famous soon enough

Default Re: login page help!!!

Weird! I wonder what happend!
ChickPea is offline
Old 03-06-2008, 08:09 PM   #9
Ask me!
hollistergurl95 will become famous soon enough

Default Re: login page help!!!

That happened to me this morning. Then when I got to school I went to the library and checked it out, it worked fine. I got home and it worked too. I suggest FireFox, even though I don't have it

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Old 03-17-2008, 02:21 AM   #10
Lil Kinz
lilnaniam is an unknown quantity at this point

Default Re: login page help!!!

Actually I have had the same problem with my daughters account. I finally found a resolve. You have to uninstall Real Player. To do the uninstall go to Control Panel, then Add/Remove Programs and search the list for Real Player and uninstall. Worked for me!!
lilnaniam is offline

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