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Old 10-15-2007, 09:51 AM   #1
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Default For Justin...Is Ganz aware?

Justin...is Ganz aware that not just a few of us are missing our virtual charms ( ALL of them) ? It is so depressing to have searched that long, and then have them all disappear. And they can't be sent, so somebody did not hack all of our accounts. I waited a few days to see if we would get them back, but we haven't. Any news along those lines?
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Old 10-15-2007, 12:16 PM   #2
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Default Re: For Justin...Is Ganz aware?

Good question Lizzy. I'd like to know too.
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Old 10-15-2007, 12:24 PM   #3
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Default Re: For Justin...Is Ganz aware?

Ummmmm'I havve nooooooo clue what your talking aboutl lol
Old 10-15-2007, 12:26 PM   #4
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Default Re: For Justin...Is Ganz aware?

Last I heard they were aware of the problem and were "working on it"
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Old 10-15-2007, 12:31 PM   #5
sarah,.
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Default Re: For Justin...Is Ganz aware?

**-hum... Ganz is drifting off to be a little pile of nothingness. They have their ups, and then it just goes W
A
Y
down again.
YUP.
ROLLERCOASTER!

why did it use those stars? i didn't say a bad word! i promise i didn't! but why did it do that?

Last edited by lil_hippo; 10-15-2007 at 12:31 PM.. Reason: Automerged Doublepost
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Old 10-15-2007, 12:34 PM   #6
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Default Re: For Justin...Is Ganz aware?

Justin, do you know why I don't see Quizzy's Whiz Kinz on my list in the tourament arena?
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Old 10-15-2007, 12:38 PM   #7
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View Post Originally Posted by sansee
Justin, do you know why I don't see Quizzy's Whiz Kinz on my list in the tourament arena?
Yes, there was an exploit related to that game and they've taken Whiz Kinz down to correct the issue.

View Post Originally Posted by Lizzy
Justin...is Ganz aware that not just a few of us are missing our virtual charms ( ALL of them) ? It is so depressing to have searched that long, and then have them all disappear. And they can't be sent, so somebody did not hack all of our accounts. I waited a few days to see if we would get them back, but we haven't. Any news along those lines?
I believe that a lot of people have experienced this and that they are aware of it
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Old 10-15-2007, 12:43 PM   #8
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Angry Re: For Justin...Is Ganz aware?

Oh my - I didn't know what you were talking about. I have been on vacation and didn't even think to check that. Since everything was ok except my gardens.

I just checked my charms after I read what you just said....OH MY!!! ALL of my charms virtual are GONE!!! I have my real charms (only missing 2 of them) The poodle and pug I still searching to find them. But what about all my virtual charms. I had even found all of some and gotten the prize? I got the topiary and it was still in my outside yard and that's not missing?

I had the fountain from the real charms and it's still in my outside garden. And the topiary is in my garden. This is VERY strange - one of the boxes in the bonus was available - the one that I had already received. When I clicked on it - I got another topiary? So now I have 2 of them? Are they going to take it away? What about my missing virtual charms?? I was close to just missing a few in each one.

I have them written down the one's I had. How can we fix this?
HELP!
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Old 10-15-2007, 01:09 PM   #9
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Default Re: For Justin...Is Ganz aware?

Thanks, Justin, for answering. I am glad they are aware, and working on it...I had over half the virtual charms!
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Old 10-15-2007, 01:14 PM   #10
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Default Re: For Justin...Is Ganz aware?

check this out, your not alone:
http://www.webkinzinsider.com/forum/...rt-t95606.html
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