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Old 06-20-2007, 06:47 AM   #31
hopper72596
Guest

Default Re: I lost my hummer!

you can call them @1-866-WEBKINZ
EMAIL THEM at Support@webkinz.com
or mail them a letter regarding what happened
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Old 06-20-2007, 06:50 AM   #32
Gift Guru
 
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Default Re: I lost my hummer!

Hope you get it back, that's horrible!
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Old 06-20-2007, 07:01 AM   #33
Gifted
TonysAngel is on a distinguished road

Default Re: I lost my hummer!

If you e-mail them, you get an automatic response right away - from a return address of something like (donotrespond@webkinz.com), just saying they received your e-mail.
If you didn't get that in your e-mail inbox by now, try checking your SPAM settings, like maybe your filter sent it to your junk mail folder...

They usually send a real response e-mail in a couple of days from the support@webkinz.com address saying if your problem hasn't been fixed to e-mail them again...

We've had a few problems, but they've all been fixed.

They should easily be able to check on their own and see the gift was sent to you - they are well aware of the fact that their website has things that go missing & they need to help us out sometimes.

Be patient & all should work out for you!

Good luck!
Maybe you'll post a screen shot of your pet in the Hummer
once WW finds it for you
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Old 06-20-2007, 07:14 AM   #34
Please PM me for it
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Default Re: I lost my hummer!

This has happened to a few people too, sometimes it is just a day late. Try logging in or out again to refresh the page, sometimes shuting down the whole computer helps too. You could also try e-mailing them at support@webkinz.com, or calling them at 1-866-webkinz if the problem pursists. Hope that helps, and I hope you get your hummer back!
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Old 06-20-2007, 07:45 AM   #35
Lil Kinz
ilovedogs1995 is an unknown quantity at this point

Default Re: I lost my hummer!

Good luck getting it back! But calling them doesn't help because it's a machine that answers your call...so that won't work. Anyways, good luck!
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Old 06-20-2007, 08:13 AM   #36
MoseyMO
Webkinz :)
MoseyMo is an unknown quantity at this point

Default Re: I lost my hummer!

Pandababy, please get your Humvee back! YOu deserve it!
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Old 06-20-2007, 07:15 PM   #37
Please PM me for it
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Default Re: I lost my hummer!

View Post Originally Posted by ilovedogs1995
Good luck getting it back! But calling them doesn't help because it's a machine that answers your call...so that won't work. Anyways, good luck!
I think this is because they dont answer on weekends, and also even if you leave a message, I think they would get back to you.
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Old 06-20-2007, 07:47 PM   #38
littlemissdisney
Webkinz :)
lilttlemissdisney is on a distinguished road

Default Re: I lost my hummer!

yep, but i can't even get on!
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Old 06-20-2007, 07:55 PM   #39
littlemissdisney
Webkinz :)
lilttlemissdisney is on a distinguished road

Default Re: I lost my hummer!

View Post Originally Posted by pandababy123
umm the curio shop...why?
oh just wondering. I didn't know if it was esclusive or not.
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Old 06-20-2007, 08:05 PM   #40
xoHorseChickxo
Gifted
 
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XOXO534 is on a distinguished road

Default Re: I lost my hummer!

View Post Originally Posted by starie23
i hope ganz doesnt think ur a kid just trying 2 get a rare item but i know ur tellin the truth
i think Ganz can look at her friends thing and see if she really sent it or not...
XOXO534 is offline
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