Rare times in local KT. Place your mouse over times and items for time conversions and info.
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If you e-mail them, you get an automatic response right away - from a return address of something like (firstname.lastname@example.org), just saying they received your e-mail.
If you didn't get that in your e-mail inbox by now, try checking your SPAM settings, like maybe your filter sent it to your junk mail folder...
They usually send a real response e-mail in a couple of days from the email@example.com address saying if your problem hasn't been fixed to e-mail them again...
We've had a few problems, but they've all been fixed.
They should easily be able to check on their own and see the gift was sent to you - they are well aware of the fact that their website has things that go missing & they need to help us out sometimes.
Be patient & all should work out for you!
Good luck! Maybe you'll post a screen shot of your pet in the Hummer
once WW finds it for you
This has happened to a few people too, sometimes it is just a day late. Try logging in or out again to refresh the page, sometimes shuting down the whole computer helps too. You could also try e-mailing them at firstname.lastname@example.org, or calling them at 1-866-webkinz if the problem pursists. Hope that helps, and I hope you get your hummer back!
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