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Old 11-25-2007, 09:19 AM   #31
sugarcandy135241 is just really nicesugarcandy135241 is just really nice

Default Re: I didnt do anything!!!???

OMG the EXACT same thing happened to me!!!!! I got over 8,000 kinzcash i emailed ganz and they said that there was nothing thay they could do about it because it was OUR responsibility!!! i stared at the screen and i xed out. i was SOOOOOOOO ANNOYED!!!!!!!!!
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Old 11-25-2007, 09:22 AM   #32
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Default Re: I didnt do anything!!!???

For months, Ganz has been working very hard on that glitch. I few months ago, one of our users conducted experiments with the glitch. The same thing happens every time, and it is exactly what happened to you. The way to avoid it is when you put the items in that you just want to see what they're worth, you can put them in. After that, pull them out. Then CLOSE THE WSHOP! After the whole box is Xed out, you can open it again and put in the items you want to sell. As long as you do it seperately, that shouldn't happen again.
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Old 11-25-2007, 09:27 AM   #33
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Default Re: I didnt do anything!!!???

i lost my amethyst geode but i wroye an email to them and explained and then i got it back
the email is support@webkinz.com
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Old 11-25-2007, 09:28 AM   #34
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Default Re: I didnt do anything!!!???

View Post Originally Posted by sugarcandy135241
OMG the EXACT same thing happened to me!!!!! I got over 8,000 kinzcash i emailed ganz and they said that there was nothing thay they could do about it because it was OUR responsibility!!! i stared at the screen and i xed out. i was SOOOOOOOO ANNOYED!!!!!!!!!
And my daredevil superbed is missing too!!!!!!
Old 11-25-2007, 09:30 AM   #35
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Default Re: I didnt do anything!!!???

Just write to them their address is on the back of the code tag
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Old 11-25-2007, 09:40 AM   #36
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Default Re: I didnt do anything!!!???

You should tell GANZ. I'm sure they will get the items for you.
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Old 11-25-2007, 09:41 AM   #37
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Default Re: I didnt do anything!!!???

I know! I accidently made that mistkae too! It was with my Black Cat's Bathtub! But, calm down. Have your guardian (unless you are 18 or older) call and email Ganz, and they can get you your items back!
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Old 11-25-2007, 11:34 AM   #38
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Default Re: I didnt do anything!!!???

This glitch has been going on for awhile now. Several months ago someone gave out some good advice NEVER put ANYTHING into that sell box that you aren't willing to lose. It happens quite a lot apparently. Your lucky you got money, some folks don't get anything!
Call Ganz and see if they can help. I hope they can!
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Old 11-25-2007, 11:36 AM   #39
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Default Re: I didnt do anything!!!???

Oh my gosh!! That is horrible! I don't know what to tell you though, Ganz isn't going to replace them.
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Old 11-25-2007, 11:42 AM   #40
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Default Re: I didnt do anything!!!???

The only thing I put in there is cowboy boots and things like that...things I get regularly, and don't need any more of.
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