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Old 11-24-2007, 08:42 PM   #1
breakingfreehsm
Guest

Default I didnt do anything!!!???

HELP!!!!! I put some of my exclusive and Kinzstyle items in the SELL boxes in the W-Shop, removed ALL of them, and then accidently hit "Sell" (But there wasnt anything in the boxes to sell.) Then I got a message that said "we cannot connect to webkinz world please log in later..., and when I logged back in, I had over 6000 kinzcash!!!! I WANT MY ITEMS BACK!!!!!
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Old 11-24-2007, 08:43 PM   #2
bubblemonkey13
Guest

Default Re: I didnt do anything!!!???

don't worry, it isn't only you

i lost my greasy grill, hummer, golf cart, bowling alley, halloween bed and much more
Old 11-24-2007, 08:44 PM   #3
acanimal
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Default Re: I didnt do anything!!!???

That has been happening lately, hopefully webkinz can fix this glitch soon
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Old 11-24-2007, 08:46 PM   #4
breakingfreehsm
Guest

Default Re: I didnt do anything!!!???

Will I ever get them back though? There was something that was over 6000 and I saved up for it for over a week and I just lost it!
Old 11-24-2007, 08:46 PM   #5
fudge4u22
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Default Re: I didnt do anything!!!???

I lost the monkey couch!
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Old 11-24-2007, 08:46 PM   #6
breakingfreehsm
Guest

Default Re: I didnt do anything!!!???

Can I contact Ganz somehow?
Old 11-24-2007, 08:48 PM   #7
Brazilgirl101
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Default Re: I didnt do anything!!!???

Oh my goodness I am so sorry to hear that once I accedentaly sold my googles pond
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Old 11-24-2007, 08:57 PM   #8
Gift Guru
 
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Default Re: I didnt do anything!!!???

That has been happening to many people recently and I think your best bet would be to call ganz Here is their number again and somemore information on it :

Ganz Direct Phone Number: 1-905-WEB - Kinz - (1-905-932-5469)- When you hear the voice press 0 to be directed to an operator. Tell them that you would like to talk to someone about your Webkinz account. They will connect you to someone who will probably be able to help you. You must be atleast 18 years or older to speak with someone though, so I would suggest having a parent call for you if you aren't

You can also email them at support@webkinz.com, although it isn't as reliable or successful when it comes to getting back items

Please also report what has happened to you here on this thread. Ganz has specifically requested it and your situation seems to match what they are speaking of I hope it all works out!

Last edited by DKMagoo; 11-24-2007 at 09:01 PM..
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Old 11-24-2007, 09:00 PM   #9
kibbles215
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Default Re: I didnt do anything!!!???

I lost my blcack cat bathtub from doing that same thing
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Old 11-24-2007, 09:28 PM   #10
bananasRus
Guest

Default Re: I didnt do anything!!!???

that happened to me i called them(email are useless you just get a formed mseeage)
call them or a parent if your not over 18 1-866-web-kinz
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