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HELP!!!!! I put some of my exclusive and Kinzstyle items in the SELL boxes in the W-Shop, removed ALL of them, and then accidently hit "Sell" (But there wasnt anything in the boxes to sell.) Then I got a message that said "we cannot connect to webkinz world please log in later..., and when I logged back in, I had over 6000 kinzcash!!!! I WANT MY ITEMS BACK!!!!!
That has been happening to many people recently and I think your best bet would be to call ganz Here is their number again and somemore information on it :
Ganz Direct Phone Number: 1-905-WEB - Kinz - (1-905-932-5469)- When you hear the voice press 0 to be directed to an operator. Tell them that you would like to talk to someone about your Webkinz account. They will connect you to someone who will probably be able to help you. You must be atleast 18 years or older to speak with someone though, so I would suggest having a parent call for you if you aren't
You can also email them at firstname.lastname@example.org, although it isn't as reliable or successful when it comes to getting back items
Please also report what has happened to you hereon this thread. Ganz has specifically requested it and your situation seems to match what they are speaking of I hope it all works out!
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