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I have tried several times to name my NEW rooms, such as "playroom" or "garden", or "bathroom" on my map....but whenever I hit the check sign, it says "Ooooops, you have tried using a word that is not allowed". How can I name these rooms for my daughter??? Of course, I have tried reaching customer service, to no prevail....
I no i cant either i just write the pets intial and it still qwont work i think they are using the dictionary they made for KINZCHAT+ until they re-do the room names. I would give them time i think it might change
Sorry this is happening to you. Actually it is happening to everyone. Ganz is using the Kinchat Plus Chat filter with the room name feature so it will not let you choose a room that resembles a name, a city (or other location) or age, etc. The Kinzchat Plus filter is (or was??) intended to keep kids from revealing personal information.... which is a good thing..... except when it affects the naming of rooms. I don't understand why you can't name a room "bathroom" or "garden" though. That doesn't make sense! Supposedly Ganz is working on the issue and hopes it will be resolved "soon". But we all know that everyones version of "soon" is different! LOL. My daughter wanted to switch 2 of her pets rooms around and the only way we could rename them was to "lion room" and "dog room" Hope this helps!
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