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Old 11-01-2007, 10:26 AM   #1
Lil Kinz
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Default How do I correct Major name error???

HELP! I am not sure how to contact Webkinz directly, but when we adopted our Black bear this morning we wanted to name him Blue Berry Bear, but instead we named him his SECRET Code???? It was a terrible error on my part, when it wouldn't let us type more than 8 character's (have long names for some pets) It looked like it sent us back to the code page, then we typed in the confirmation letters and wow we have a secert code named bear......


Now what do I do???????

Thanks,

Franctic Bear Owner
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Old 11-01-2007, 10:29 AM   #2
It's a Fudge Monkey
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Default Re: How do I correct Major name error???

Oh, we've done that a few times (Always changed it though). We're not so sure. Supposedely it's 1-800-Webkinz not positive if that's it though.
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Old 11-01-2007, 11:27 AM   #3
miaga1
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Default Re: How do I correct Major name error???

i can help you, the phone number is 1-866-932-5469



good luck


i just adopted my black bear

Please don't give direct extensions on the forum

Justin
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Old 11-01-2007, 11:39 AM   #4
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Default Re: How do I correct Major name error???

View Post Originally Posted by bumblebee_234
HELP! I am not sure how to contact Webkinz directly, but when we adopted our Black bear this morning we wanted to name him Blue Berry Bear, but instead we named him his SECRET Code???? It was a terrible error on my part, when it wouldn't let us type more than 8 character's (have long names for some pets) It looked like it sent us back to the code page, then we typed in the confirmation letters and wow we have a secert code named bear...... Now what do I do??????? Thanks, Franctic Bear Owner
you definitely need to get in touch with ganz. when you speak with someone, point out that the secret code is no longer secret and can be read by anybody who sees you play with that pet. you might want to stay away from any public areas until they change it. they usually wont make changes but might under those circumstances. (although the name does not state that it is the code, i'd bet people can figure it out so i hope you reach them today. i'd definitely not take pet out in public until its changed.) good luck!

866.WEBKINZ or 866.932.5469
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Old 11-01-2007, 11:47 AM   #5
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Default Re: How do I correct Major name error???

support@webkinz is another good way. Describe your situation and you'll get an email with a number to call and a code....
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Old 11-01-2007, 11:47 AM   #6
Debbie68
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Default Re: How do I correct Major name error???

Yup! I did that last month!! LOL How funny - I am glad to see that I'm not the only one! Just call the above # like everyone says and they WILL DEFINITELY take care of you as they did so kindly to me! After you tell them what you did want to name it, it will take about 24hrs for it to change - Good luck!
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Old 11-01-2007, 11:57 AM   #7
luv2swim24
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Default Re: How do I correct Major name error???

lol i have almost done that a few times! they should have you add the code first THEN name it! its backwards!
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Old 11-01-2007, 12:08 PM   #8
AllieCatsMom
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Default Re: How do I correct Major name error???

I've almost done that, too! I'm glad I'm not the only one!
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