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Old 08-06-2007, 05:50 AM   #1
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Default How do I contact Webkinz when I have a room loading problem?

I have 2 questions for you:
1. I am having a problem loading 2 of my rooms and wondered how to contact Webkinz about it? Yes they do have telescopes in them.

2. Do you know if Webkinz is working on that problem?

Thank you for your help! muppy
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Old 08-06-2007, 05:58 AM   #2
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Default Re: How do I contact Webkinz when I have a room loading problem?

Hopefully you will hear from someone else that has problems with the Science theme rooms, but you can try support@webkinz.com. I didn't see any thing in the FAQ's that specifically address your problem. Good Luck.
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Old 08-06-2007, 06:06 AM   #3
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Default Re: How do I contact Webkinz when I have a room loading problem?

Thank you kayembee. I REALLY do appreciate your help! I will send W an email. muppy
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Old 08-06-2007, 06:15 AM   #4
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Default Re: How do I contact Webkinz when I have a room loading problem?

Yes, contact them at support@webkinz.com I e-mailed them 2 days ago and still have yet to hear from them about this problem.
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Old 08-06-2007, 06:18 AM   #5
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Default Re: How do I contact Webkinz when I have a room loading problem?

Thank you, 8dance4eva10 . . . Are you having the exact same problem? Isn't it annoying!? muppy
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Old 08-06-2007, 06:23 AM   #6
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Default Re: How do I contact Webkinz when I have a room loading problem?

Yeah, its VERY annoying. In the Gift Exchange, half of the items I am trading are in that one room so I have like next to them "Stuck In Room" lol But yeah, I cant stand not seeing a few of my pets..
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Old 08-06-2007, 06:26 AM   #7
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Default Re: How do I contact Webkinz when I have a room loading problem?

Luckily I don't have any pets in my rooms. I would miss them too! Here's hoping we don't have to wait too long for our problem to be fixed! Have a great week and let me know if W gets back to you! muppy
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Old 08-06-2007, 06:27 AM   #8
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Default Re: How do I contact Webkinz when I have a room loading problem?

Same to you!
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Old 08-06-2007, 06:30 AM   #9
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Default Re: How do I contact Webkinz when I have a room loading problem?

yeah there tring to help you
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Old 08-06-2007, 08:48 AM   #10
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Default Re: How do I contact Webkinz when I have a room loading problem?

You can go to the customer support section on the Webkinz homepage.
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