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Old 10-02-2007, 11:04 AM   #31
rammste1n07
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rammste1n07 is a jewel in the roughrammste1n07 is a jewel in the rough

Exclamation Re: Hey guys if you need help with anything on Webkinz and Webkinz Insider and want an adult to give advice ask here. :)

View Post Originally Posted by Kiwi Krazy
I need help- my webkinz frog from the trading cards code didnt work! I have sent Ganz an e-mail is there any way to contact them faster ? ? ?
Yes have an adult if you are not 18 to call 1-866-932-5469 between 9am and 5pm eastern standard time on Monday through Friday and tell them what is going on ok? Anything else? By the way I am very sorry to hear that.
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Old 10-02-2007, 11:06 AM   #32
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Default Re: Hey guys if you need help with anything on Webkinz and Webkinz Insider and want an adult to give advice ask here. :)

Thank you! I will have my dad call them rite now! Thx point!
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Old 10-02-2007, 11:10 AM   #33
rammste1n07
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Exclamation Re: Hey guys if you need help with anything on Webkinz and Webkinz Insider and want an adult to give advice ask here. :)

View Post Originally Posted by Kiwi Krazy
Thank you! I will have my dad call them rite now! Thx point!
Glad I could help and thank you. Need anymore help then just ask.
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Old 10-02-2007, 11:18 AM   #34
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Default Re: Hey guys if you need help with anything on Webkinz and Webkinz Insider and want an adult to give advice ask here. :)

need help:

my garden won't load for me. I have 26 webkinz and have played since Christmas. I can go to anyother room but can't load the room

Newbie to site
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Old 10-02-2007, 11:29 AM   #35
rammste1n07
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Exclamation Re: Hey guys if you need help with anything on Webkinz and Webkinz Insider and want an adult to give advice ask here. :)

View Post Originally Posted by RebekahR
need help:

my garden won't load for me. I have 26 webkinz and have played since Christmas. I can go to anyother room but can't load the room

Newbie to site
Do you use Internet Explorer or Firefox? If you don't know then its ok. Have you tried restarting your computer and then logging back on and trying to load that room again? If so then you need to contact Ganz the number is 1-866-932-5469. You must be 18 or older to call and its only open Monday through Friday from 9am to 5pm eastern standard time. Or you can e-mail them @ headoffice@ganz.com. By the way log into your account and in the box to the left on the home page of webkinz click on contact and then use the customer service link and it tells some tips to help you computer load webkinz. If your not an adult then I would have one to go to this and select the right responses to get to the page I am talking about. Anything else?
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Old 10-02-2007, 06:19 PM   #36
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Default Re: Hey guys if you need help with anything on Webkinz and Webkinz Insider and want an adult to give advice ask here. :)

turned computer off and on, tried to email, tried to get in the room. Cleared cache.

still no luck
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Old 10-02-2007, 10:04 PM   #37
rammste1n07
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Exclamation Re: Hey guys if you need help with anything on Webkinz and Webkinz Insider and want an adult to give advice ask here. :)

View Post Originally Posted by RebekahR
turned computer off and on, tried to email, tried to get in the room. Cleared cache.

still no luck
Just email them again @ support@ganz.com and wait for an answer.
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Old 10-03-2007, 07:14 AM   #38
haha! The cat is LOL
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Default Re: Hey guys if you need help with anything on Webkinz and Webkinz Insider and want an adult to give advice ask here. :)

Hey,
great idea bout' posting this thread!
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Old 10-03-2007, 04:12 PM   #39
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Default Re: Hey guys if you need help with anything on Webkinz and Webkinz Insider and want an adult to give advice ask here. :)

How do you get pics that show up without the yellow bar on top?
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Old 10-03-2007, 04:18 PM   #40
Why, yes I am a
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Default Re: Hey guys if you need help with anything on Webkinz and Webkinz Insider and want an adult to give advice ask here. :)

ok, i keep seeing threads about people saying that they are fed up, and are going to quit. i mean this isnt just one person. its lotsa of people. do you think webkinz will have a downfall? will all of this money go to waste? by the way, i am just asking for advice here.
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