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Old 02-11-2008, 03:22 PM   #31
APiratesLifeForMe
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GuitarHero is on a distinguished road

Default Re: Helphelphelphelphelp!!!!!!!!!!!!!!!!!! Someone Please Help!

Unfortunately, this is something that happens a lot.
That happened to some of my gaming room items, Ganz really needs to fix that glitch.

The best thing to do would be to contact Ganz by phone, and hopfully someone will be able to replace your items.
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Old 02-11-2008, 03:25 PM   #32
WEBKINZLOVEYOU
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Default Re: Helphelphelphelphelp!!!!!!!!!!!!!!!!!! Someone Please Help!

try contacting them with one of their email adresses headoffice@ganz.com
support@webkinz.com
Old 02-11-2008, 03:43 PM   #33
Gift Trainee
 
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Default Re: Helphelphelphelphelp!!!!!!!!!!!!!!!!!! Someone Please Help!

They don't respond. I lost 3 1000 kc coins , stuff has been stuck since christmas they took my sandcastle when I was trying to move it. many more problems. Same form letter. They say change your pass word that someone has your pass and it's not their fault. Soory but I am positive no one has my pass.
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Old 02-11-2008, 07:34 PM   #34
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Default Re: Helphelphelphelphelp!!!!!!!!!!!!!!!!!! Someone Please Help!

I can not Believe It!!! Send Ganz an Email and Hopefully they will give it back to you.. I would really not like that if it happened to me!! I feel so sorry for you! I really hope you get it back! Hope I helped and Good Luck!
-Strawberry Jam
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Old 02-11-2008, 07:39 PM   #35
Bill Kaulitz is
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Default Re: Helphelphelphelphelp!!!!!!!!!!!!!!!!!! Someone Please Help!

Double, Triple, Quadruple, QUINTUPLE Check! Make Sure Its Not There Until You Call Or Email. Webkinz Phone # Is 1-866-WEB-KINZ ( 1-866-932-5469 ) Or email Them At support@webkinz.com. I Hope You Get Your Stuff Back!
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Old 02-12-2008, 04:51 PM   #36
Call me Jai :D
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Default Re: Helphelphelphelphelp!!!!!!!!!!!!!!!!!! Someone Please Help!

Thanks so much guys, but so far no luck
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Old 02-12-2008, 04:55 PM   #37
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Default Re: Helphelphelphelphelp!!!!!!!!!!!!!!!!!! Someone Please Help!

It si okay contact them and the will help!! Don't worry I lost my golf kart!!Good luck!!

---------- *OrangeRox* added 0 Minutes and 33 Seconds later ----------

It is just a glitch!!

Last edited by *OrangeRox*; 02-12-2008 at 04:55 PM.. Reason: Automerged Doublepost
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Old 02-12-2008, 05:00 PM   #38
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Default Re: Helphelphelphelphelp!!!!!!!!!!!!!!!!!! Someone Please Help!

My blue dragster and red lava were missing
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Old 02-12-2008, 05:00 PM   #39
jclemence5
Banned
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Default Re: Helphelphelphelphelp!!!!!!!!!!!!!!!!!! Someone Please Help!

Call Them 1-866-932-5469
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Old 02-12-2008, 05:02 PM   #40
IM A BOY!!
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Default Re: Helphelphelphelphelp!!!!!!!!!!!!!!!!!! Someone Please Help!

this has happened to me multiple times but every time with me it ends up in my dock somehow.
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