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Old 02-10-2008, 08:45 PM   #21
Sparkleberry
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Default Re: Helphelphelphelphelp!!!!!!!!!!!!!!!!!! Someone Please Help!

call thrm 1-866-WEBKINZ
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Old 02-10-2008, 08:54 PM   #22
ThePoint16
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Default Re: Helphelphelphelphelp!!!!!!!!!!!!!!!!!! Someone Please Help!

1-866-WEB-KINZ call if you are 18 yrs. or older
Old 02-10-2008, 09:33 PM   #23
magnum600
Gifted
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Default Re: Helphelphelphelphelp!!!!!!!!!!!!!!!!!! Someone Please Help!

i have heard of this happening to a lot of people. I havent heard of a solution to the problem yet
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Old 02-10-2008, 09:35 PM   #24
sparly2
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Default Re: Helphelphelphelphelp!!!!!!!!!!!!!!!!!! Someone Please Help!

try logging in and out
Old 02-10-2008, 09:37 PM   #25
Gift Guru
 
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hsid is on a distinguished road

Default Re: Helphelphelphelphelp!!!!!!!!!!!!!!!!!! Someone Please Help!

it just happened to my ice cream tree too....they responded and said they didn't replace items!!!! im sorry to say but they're 'helping' system is no use at all!!!!
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Old 02-11-2008, 03:12 PM   #26
Call me Jai :D
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Default Re: Helphelphelphelphelp!!!!!!!!!!!!!!!!!! Someone Please Help!

OMG! *sob*
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Old 02-11-2008, 03:13 PM   #27
sarah,.
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Default Re: Helphelphelphelphelp!!!!!!!!!!!!!!!!!! Someone Please Help!

Definately contact Ganz soon. They should be able to help. Good luck.
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Old 02-11-2008, 03:14 PM   #28
Call me Jai :D
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Default Re: Helphelphelphelphelp!!!!!!!!!!!!!!!!!! Someone Please Help!

How Do You Clear Your Cache?
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Old 02-11-2008, 03:15 PM   #29
teddy2972
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Default Re: Helphelphelphelphelp!!!!!!!!!!!!!!!!!! Someone Please Help!

I am sorry that happened. Sadly, there is nothing anyone can do. Ganz doesn't really do anything either
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Old 02-11-2008, 03:16 PM   #30
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Default Re: Helphelphelphelphelp!!!!!!!!!!!!!!!!!! Someone Please Help!

Contact them via email right away with all your info and give them an email to get back to you and a phone number. If you are under 18...make sure you tell your parents, so if they call...Mom and Dad know what to tell them. I had problems with them for the last month. I've gotten many emails and phone call follow ups from them. It may not be right away, but they get back to you.
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