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Old 11-10-2007, 02:47 PM   #1
Loves Josh Bell
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Tonks22's Avatar
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Default Help me what is wrong!?!

I recently bought a very expensive wig from the curio shop. I was trying to put it on my bullfrog when, suddenly I got logged out of Webkinz World. The wig is not on my pet or in my dock. HELP!!!:chi::goo::pig:
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Old 11-10-2007, 02:48 PM   #2
CleoCosette
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Default Re: Help me what is wrong!?!

This is a common glitch, the wig should be back within 24 hours. If it isn't, contact GANZ via Costumer support.
Old 11-10-2007, 02:49 PM   #3
Baby252
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Default Re: Help me what is wrong!?!

Don't worry. Try logging out then in. It should be back within 24 hours. If not e-mail them.
Old 11-10-2007, 02:51 PM   #4
I LOVE FIGURE SKATIN
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Default Re: Help me what is wrong!?!

hm.. i got the same wig... but after i got it i logged off b.c i had to leave.. but i havent gotten back on yuet.. so idk if it is their or ont.. i ll check....... well it is still their... idk.. lol.. i wood contact ganz
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Old 11-11-2007, 09:27 AM   #5
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Default Re: Help me what is wrong!?!

OK its 1 day later and its still not at my house. What now? I dont know how to contact them HELP
:chi::goo::pig:

---------- Tonks22 added 8 Minutes and 30 Seconds later ----------

Anyone?This is frustrating

Last edited by Tonks22; 11-11-2007 at 09:27 AM.. Reason: Automerged Doublepost
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Old 11-11-2007, 09:27 AM   #6
ask for it
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Default Re: Help me what is wrong!?!

View Post Originally Posted by Tonks22
OK its 1 day later and its still not at my house. What now? I dont know how to contact them HELP
:chi::goo::pig:

---------- Tonks22 added 8 Minutes and 30 Seconds later ----------

Anyone?This is frustrating
well it hasn't been 24 hours yet..
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Old 11-12-2007, 04:03 PM   #7
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Default Re: Help me what is wrong!?!

Now it is more than 24 hours later
help me please I want my wig!
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Old 11-12-2007, 07:12 PM   #8
ohai
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Default Re: Help me what is wrong!?!

here's how to contact Ganz:
1) here's the #- 1-866-932-5469
2) here's the e-mail: support@webkinz.com
*remember...both are for ganz!!
hope i helped!!
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Old 11-13-2007, 06:54 AM   #9
beachgirl101
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Default Re: Help me what is wrong!?!

contact ganz right away i hope they do something!
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Old 11-13-2007, 07:35 AM   #10
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Default Re: Help me what is wrong!?!

My suggestion is that you call Webkinz. You can email, but that is less effective. Lots of times, when you have an issue like this, you just have to deal with it. I agree that that is completely unfair, and Webkinz needs to fix their problems. They have no law that makes them fix it. If they don't, and it's likely the won't, remember that these items, no matter how expensive, have no actual value. You can buy them from playing fun games, and they are just a collection of pixels on your screen. But, call and email. You can't be sure if it's a lost cause yet.
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