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Old 02-26-2008, 01:19 PM   #11
Gift Guru
shoc369's Avatar
shoc369 is on a distinguished road

Default Re: Help me please.

Well they SHOULD give back items missing from the dock. I once opened a Kinzpost, the gold safe popped up and then it was never in my dock. They basically said I was lying because I had another one in a room. So after getting a Supervisor invloved and LITERALLY 2 hours on the phone they finally VERY RELUCTANTLY replaced it. And I was VERY nice about it and it didn't even seem to matter.

Oh and I forgot to mention they MADE me change my WW User ID and password too because someone "must have stolen it" - yeah right - someone took the gold safe only and not the '05 and '06 rares that were sitting right there in the dock! LOL!

Also, just fyi - I had 30 pets on that account at that time - so much for them viewing me as a great customer!

Last edited by shoc369; 02-26-2008 at 01:23 PM.. Reason: spelling
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