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Old 01-28-2008, 07:30 PM   #11
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Default Re: Help me PLEASE!

It's happening on 2 of my 4 accounts right now too. I cannot take anything out of my dock nor do I have any ads right now.

No matter how many times I log off and back on....it doesn't fix it.

I'm sure Ganz is aware. It's happened before. It should be back to normal soon.


Last edited by WesleyKinz; 01-28-2008 at 07:40 PM..
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Old 01-28-2008, 09:10 PM   #12
Cmain
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Default Re: Help me PLEASE!

When this happens to me i get out of EVERYTHING, you know get out of WI, log off of WW, ad close all of you windows. So all you see is the front of your computer screen. Then open everything back up and log on with out going anywhere else just go straight to WW. I hope this helps.

Also for all of those who say "Email Ganz' Call Ganz" Well this doesn't work. I have tried and tried to contact them and they never answer. So this is not always the answer.
Old 01-28-2008, 09:15 PM   #13
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Default Re: Help me PLEASE!

View Post Originally Posted by Webkinz_lover14
Why can't I drag items in my room?? I tried to, but it doesn't work! Please help me!
log off of WW, clear your cache' , dump your cookies, and then try logging back on.
if the problem persists, then contact Ganz.
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Old 01-29-2008, 07:22 AM   #14
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Default Re: Help me PLEASE!

Just log off for about 5mins then go back on. If that doesn't work don't rush to call ganz but you should wait some more than try again.
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Old 01-29-2008, 08:59 AM   #15
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Default Re: Help me PLEASE!

this has happened to me before. just log out and log in again and if that doesn't work call or email ganz hope I helped!
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Old 01-29-2008, 03:44 PM   #16
JerseyGurl411
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Default Re: Help me PLEASE!

It's porbably a glitch. Try restarting your computer, or just call ganz.
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