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Old 11-25-2007, 08:29 AM   #1
Your mom's leg hair.
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Default Help me!

I got on Webkinz World this morning and I was @ 66,666 KC (literally). Then I went to the W-Shop and sold my extra charm candies and my Icy Wallpaper. After I sold everything that brought me to around 66,800. Then I leave there and as soon as I exit out of the W- Shop,my KC box say I have 68,349. I didn't earn that money and I don't want my account banned. I can't e-mail GANZ cuz I don't have my own e-mail address. And I don't know what their phone # is. HELP ME!!!!:seal:

---------- candygirl717 added 2 Minutes and 28 Seconds later ----------

Anytime now...

Last edited by candygirl717; 11-25-2007 at 08:29 AM.. Reason: Automerged Doublepost
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Old 11-25-2007, 08:31 AM   #2
ow!Nick Jonas is so
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Default Re: Help me!

Just stay calm and look up their phone number,In the meanwhile,DON'T SPEND ANY KINZKASH!
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Old 11-25-2007, 08:44 AM   #3
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Default Re: Help me!

Hi, go to this thread and look at post #8 for the info to contact ganz.


http://www.webkinzinsider.com/forum/...g-t133405.html
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Old 11-25-2007, 08:49 AM   #4
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Default Re: Help me!

candygirl717, most likely Ganz would not even notice that small amount of extra KinzCash in your account. Besides, if it is from a glitch (that you had no control over), it's unlikely you would be banned (even if they did notice).

But, more importantly...
You may have accidentally sold some other items! Have you checked that none of your items has "gone missing"?!! For example, did you temporarily drag any other items from your dock into the w_Shop (just to see how much they were worth)? I recall other people having a bit of trouble with this lately, where even though they removed an item from the "Sell" section, the w-Shop still ends up taking it (and gives them the money).

Please check your inventory. I do hope you haven't lost anything!! : ) Good luck.

p.s. And let us know if you figure out why it happened.
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Old 11-25-2007, 10:05 AM   #5
Your mom's leg hair.
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Default Re: Help me!

I have made sure that I did not Sell my "Ultimate Experiment Station" which was on my dock. It is still there. I just REALLY don't want to get banned. That would be a wasted $400.00...... I also checked all my rooms and everything is there.

---------- candygirl717 added 61 Minutes and 37 Seconds later ----------

I am going to call GANZ either today or tomorrow. Maybe there is even a possibility that I am going crazy. (doubt it.)

Last edited by candygirl717; 11-25-2007 at 10:05 AM.. Reason: Automerged Doublepost
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Old 11-25-2007, 11:10 AM   #6
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Default Re: Help me!

By all means let Ganz know about this.
If you are over 18 call them or have an
adult do it for you.
The nbr is..mon-Fri 1-866-932-5469
Cust svc code 2407
Good luck!
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Old 11-25-2007, 11:40 AM   #7
bananasRus
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Default Re: Help me!

dont worry you did nothing wrong its just a glitch log in and out a few time if that doesnt work free kinzcash!!
(if you contact them you loose all your kinzcash) this has happened to me before(but i got 9 million kinzcash...)
Old 11-25-2007, 11:43 AM   #8
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Default Re: Help me!

You are not crazy, you can email them... support@webkinz.com. They will probably let you keep it for being so honest... let us know how things turn out.
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Old 11-25-2007, 11:45 AM   #9
pandapawn43
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Default Re: Help me!

What you could do is this...


Ask your mom and dad if they have an e-mail address and you could use it.


ask your mom and dad if you could get an e-mail address.


add up the money that you got from the things you sold to see if it just added an amount of money, forgot to add it, then added it later


go on www.webkinz.com and click on Customer Support. Then click on the problem you are having. Then it would ether tell you what to do or fill out a form. It tells you to give an e-mail address. You could use a siblings, parents or get an e-mail address with your parents/siblings permisson.



Good luck and hoped this helped! Need more help? You can PM me anytime!

Last edited by pandapawn43; 11-25-2007 at 11:48 AM..
Old 11-25-2007, 11:47 AM   #10
IDK....my BFF, Jill?
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Default Re: Help me!

Maybe it was a glitch when you sold stuff and then they gave you all of the kinzcash you got be selling.
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