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Old 11-17-2007, 02:16 PM   #11
tigher55900
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Default Re: HELP! I lost my sleigh!

View Post Originally Posted by 123321webkinz123321
thats scary! but the same thing happened with my vase from the valentines gift. the sleigh will probably be gone for a while, but then it will reappear in the air outside the room. then a few days later it will be back in the spot you left it and you have it back. this is a problem with certain items and i try not to put my favorite items in my rooms for a long time.ganz really needs to fix this problem. but calling them is way quicker than waiting for them to fix it!
That doesnt always work. My neighbor's WW house is totaly wiped out. Every time he buys something, it goes bye bye. This has been happening for at least a month. He wont contct ganz though. not to bring your spirits down, it's just the truth.
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Old 11-17-2007, 02:42 PM   #12
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Default Re: HELP! I lost my sleigh!

Aww...that's too bad and I'm so sorry.
The people at Ganz though, can really be
helpful and I think it's at least worth a shot
to call them. Mon- Fri
1-866-932-5469 cust svc code 2407
You must be over 18 to call.
Good luck.
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Old 11-17-2007, 02:44 PM   #13
sj11x3, sararox
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Default Re: HELP! I lost my sleigh!

hi! i am the perfect person to help you with this problem. I will pm you with my help [=
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Old 11-17-2007, 02:47 PM   #14
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Default Re: HELP! I lost my sleigh!

thanks gingerlytoo they asked for a customer service code but I didn't know one! I'll notify you guys when I get it back!
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Old 11-17-2007, 02:51 PM   #15
missxpopularityx
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Default Re: HELP! I lost my sleigh!

thats really too bad...good luck sending an email and i hope u get your sleigh back!
Old 11-17-2007, 03:41 PM   #16
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Default Re: HELP! I lost my sleigh!

Good luck with getting it back.
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Old 11-17-2007, 04:47 PM   #17
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Default Re: HELP! I lost my sleigh!

Just log back in.....
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Old 11-17-2007, 04:49 PM   #18
lori4ever
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Default Re: HELP! I lost my sleigh!

Ya, I have lost a BUNCH of real important stuff. I even lost a hot tub!! and all of the money
Old 11-17-2007, 04:49 PM   #19
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Default Re: HELP! I lost my sleigh!

I hope you get ur sleight back!
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Old 11-17-2007, 04:50 PM   #20
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Default Re: HELP! I lost my sleigh!

The same thing happened to me with the same item!
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