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Old 11-17-2007, 02:04 PM   #1
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Angry HELP! I lost my sleigh!

I was looking through my room when I realized i lost my sleigh. I looked through all my rooms twice and checked my dock 3 times!!!! But still no sleigh I also logged out. Please give me advice I really need it! Also tell me the best ways to contact ganz
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Old 11-17-2007, 02:05 PM   #2
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Default Re: HELP! I lost my sleigh!

Did you check any storage items you might have?
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Old 11-17-2007, 02:06 PM   #3
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Default Re: HELP! I lost my sleigh!

I would say to call them. You might not get an e-mail too soon. Calling is the fastest.
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Old 11-17-2007, 02:07 PM   #4
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Default Re: HELP! I lost my sleigh!

yes I did no sleigh!

---------- chica_96 added 0 Minutes and 42 Seconds later ----------

how do you call ganz or email?

Last edited by chica_96; 11-17-2007 at 02:07 PM.. Reason: Automerged Doublepost
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Old 11-17-2007, 02:09 PM   #5
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Default Re: HELP! I lost my sleigh!

Glitch,I bet!!!!
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Old 11-17-2007, 02:10 PM   #6
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Default Re: HELP! I lost my sleigh!

nvm. I would e-mail them. I'll give you the link.
http://www.webkinz.com/privacy_policy.html
copy and paste that.
At the bottom of the page there is blue text. Click on that and tell them your problem.
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Old 11-17-2007, 02:12 PM   #7
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Default Re: HELP! I lost my sleigh!

thats scary! but the same thing happened with my vase from the valentines gift. the sleigh will probably be gone for a while, but then it will reappear in the air outside the room. then a few days later it will be back in the spot you left it and you have it back. this is a problem with certain items and i try not to put my favorite items in my rooms for a long time.ganz really needs to fix this problem. but calling them is way quicker than waiting for them to fix it!
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Old 11-17-2007, 02:12 PM   #8
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Default Re: HELP! I lost my sleigh!

I Know Ganz`s Email It`s support@webkinz.com I Hope This Helps!

But I`m Very Sorry I Dont Know Their Phone Number?

The Email Thing Brings You The Thing So You Can Email Them.

It Works!!!!

Last edited by Princess CS; 11-17-2007 at 02:21 PM..
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Old 11-17-2007, 02:13 PM   #9
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Default Re: HELP! I lost my sleigh!

white_heaven, i luv your avater!
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Old 11-17-2007, 02:14 PM   #10
Pandi
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Default Re: HELP! I lost my sleigh!

support@GANZ.com
1-886-web-kinz
I hope you get your sleigh back
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