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Old 03-23-2008, 10:24 AM   #1
geckogurl18
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Default HELP! I didn't get my duck's present!

I feel like crying! HELP, PLEASE!
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Old 03-23-2008, 10:36 AM   #2
i'm a girl! lol!
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Default Re: HELP! I didn't get my duck's present!

oh my gosh!! thats horrible! u should call ganz, do u have the number?
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Old 03-23-2008, 10:44 AM   #3
rybugsmom
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Default Re: HELP! I didn't get my duck's present!

this happened to us last week. click on get items from storage and then see if you have an empty box in your dock. if you do, drag it into your room.

weird but it worked for us!! good luck!
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Old 03-23-2008, 10:46 AM   #4
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Default Re: HELP! I didn't get my duck's present!

that stinks...but dont cry
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Old 03-23-2008, 10:47 AM   #5
huskyfan2008
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Default Re: HELP! I didn't get my duck's present!

I did my friends yesterday and it didn't work, so I logged out a couple hours alter and tried again. Nothing. So about 3 hours later I tried again and I got it. Just keep trying!
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Old 03-23-2008, 10:49 AM   #6
ntaspnkasu
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Default Re: HELP! I didn't get my duck's present!

I agree with what they all said. I had that happen once and I was freaking out. I kept saying "you're kidding" over and over. Then, instead of it being in my dock, it was in storage LATER. I hope it shows up for you!!!
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Old 03-23-2008, 10:51 AM   #7
Just another
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Default Re: HELP! I didn't get my duck's present!

I never got my love frogs present but I adopted it a while ago. I forgot about it untill now but this happens a lot, I've heard.
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Old 03-23-2008, 11:09 AM   #8
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Default Re: HELP! I didn't get my duck's present!

This kinda happened to me this morning, but I had blank spots on my dock. Try logging out and then logging back in. It worked for me this morning. Once I logged back in everything was fine and all of my stuff was there. Try that, and hopefully you'll be ok.
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Old 03-23-2008, 11:12 AM   #9
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Default Re: HELP! I didn't get my duck's present!

View Post Originally Posted by rybugsmom
this happened to us last week. click on get items from storage and then see if you have an empty box in your dock. if you do, drag it into your room.

weird but it worked for us!! good luck!
Thisis a glitch in Webkinz and has been for a while. My kids have 5 b onus gifts they are still waiting on from Gan to call us back on. We have 6 accounts and occasionlly you don't get the gift. It does take them awhile to get back with you since soooo many people are having trouble but don't give up......it is very disappointing tho.

---------- pblavelle added 0 Minutes and 51 Seconds later ----------

Sometimes if you do log out and back in it will appear, but not awlays. write to support if it isn't there...........

Last edited by pblavelle; 03-23-2008 at 11:12 AM.. Reason: Automerged Doublepost
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Old 03-23-2008, 11:14 AM   #10
Vault808
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Default Re: HELP! I didn't get my duck's present!

Thats alfoll, you should call ganz but don't cry!!!
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