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Old 11-27-2007, 11:36 PM   #11
abond429
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abond429 is a glorious beacon of lightabond429 is a glorious beacon of lightabond429 is a glorious beacon of light

Default Re: Help I can't log in!!

View Post Originally Posted by wistcottage
Same problem here!!! How do you email Ganz?
You can e-mail them at support@webkinz.com
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Old 11-27-2007, 11:46 PM   #12
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SillyKitty will become famous soon enough

Default Re: Help I can't log in!!

Well if it makes you feel any better no one got to spin the wheel............
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Old 11-27-2007, 11:51 PM   #13
Lil Kinz
 
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Angry Re: Help I can't log in!!

Thank you for posting the green screen issue. My son has been having this problem since 2:00 this afternoon. We're very frustrated! From what I'm reading we should just wait it out. I have been searching for a way to contact Ganz but the contact us tab is only available after logging in and I can't get past the green grass. We've only had our Webkinz for a week and we're not as impressed with the website as we thought we'd be. The logouts and now this are making me rethink any future purchases.
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Old 11-28-2007, 12:53 AM   #14
Lil Kinz
clifmeister is an unknown quantity at this point

Default Re: Help I can't log in!!

I am not sure how many people it takes to make it be "most users" but My son and daughter's accounts are both stuck on the grass!
:rbt:
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Old 11-28-2007, 12:58 AM   #15
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koto is just really nicekoto is just really nice

Default Re: Help I can't log in!!

Two of my accounts have the green screen as well.
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Old 11-28-2007, 01:04 AM   #16
lala0303
Webkinz :)
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Default Re: Help I can't log in!!

I have three accounts and can only log on two. My daughter has two and can log on only one. We get the green on the other accounts.
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Old 11-28-2007, 04:18 AM   #17
winney98
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Default Re: Help I can't log in!!

Same here, mine and my daughters account is fine but my youngest cant get on hers and she is upset because yesterday was her birthday and wanted to put in a new pet.
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Old 11-28-2007, 04:28 AM   #18
Lil Kinz
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Default Re: Help I can't log in!!

My very sad 6-year-old can't log on either. My other child can, however. We tried deleting all browsing history, temp files, etc., and re-started the computer. None of that works. Do I dare open up another account?
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Old 11-28-2007, 04:32 AM   #19
winney98
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Exclamation Re: Help I can't log in!!

Re: Help I can't log in!!
To NICKANDMMOM Please dont rethink any future purchases for a Webkinz. Normally webkinz isn't like this. It is a great site and a lot of fun for kids and adults as you will see. We have been on for a year and this is the first time this has happened to us. I think the site is just getting so big they may have to update, who knows. But PLEASE, Im sure others will agree, Webkinz is an awesome site.
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Old 11-28-2007, 07:06 AM   #20
Webkinz :)
coachmark is an unknown quantity at this point

Default Re: Help I can't log in!!

I am still down this morning.....oh well, hopefully they can fix it first thing this morning....
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