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Thank you for posting the green screen issue. My son has been having this problem since 2:00 this afternoon. We're very frustrated! From what I'm reading we should just wait it out. I have been searching for a way to contact Ganz but the contact us tab is only available after logging in and I can't get past the green grass. We've only had our Webkinz for a week and we're not as impressed with the website as we thought we'd be. The logouts and now this are making me rethink any future purchases.
My very sad 6-year-old can't log on either. My other child can, however. We tried deleting all browsing history, temp files, etc., and re-started the computer. None of that works. Do I dare open up another account?
Re: Help I can't log in!! To NICKANDMMOM Please dont rethink any future purchases for a Webkinz. Normally webkinz isn't like this. It is a great site and a lot of fun for kids and adults as you will see. We have been on for a year and this is the first time this has happened to us. I think the site is just getting so big they may have to update, who knows. But PLEASE, Im sure others will agree, Webkinz is an awesome site.
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