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Old 11-27-2007, 08:51 PM   #1
abond429
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Default Help I can't log in!!

I haven't been able to log into my account for at least 6 hours now. I keep trying to log in and then it just freezes and says at the bottom "Read 66.48.69.104" and it stays on the green screen. I have 2 other accounts and they work fine. I tried logging in on 4 different computers and the same thing is happening. I'm very upset because the Wheel of the Month starts in a few minutes and my account is the only one with a black bear and now I won't be able to spin it! I just e-mailed Ganz about it but I don't think they are going to get back to me in time to spin the wheel. Please help me!!
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Old 11-27-2007, 09:12 PM   #2
abond429
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Default Re: Help I can't log in!!

Someone said to delete my files and use Firefox but I did that and I still can't log in!
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Old 11-27-2007, 09:32 PM   #3
Nattikinz88
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Default Re: Help I can't log in!!

Ganz Currently Has A Server That Is Down... This May Be Temproary Or Could Last Untill Tomorrow...

Most Users Will Not Be Effected.

Ganz Is Aware Of This Issue And Is Resolving It As Soon As Possible
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Old 11-27-2007, 10:05 PM   #4
tallyhoney
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Default Re: Help I can't log in!!

I am not sure I can buy the "most users will not be effected", from the amount of posting I have seen about not being able to get in, it has effected a lot of people. Not to mention, doesn't make sense that my daughter can log in and I cannot. Same household, registered at the same time... no correlation..... If the server is down, they need to post some kind of message. That at least would be helpful.
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Old 11-27-2007, 10:11 PM   #5
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Default Re: Help I can't log in!!

i can not get into 2 of my accounts but i can get into 3 of them and it has been since 4pm
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Old 11-27-2007, 10:21 PM   #6
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Default Re: Help I can't log in!!

I've been waiting for the perfect moment to activate my Golden Retriever and I'm finally realy after 3 months and all I get is the green screen. GRRRRRR!!
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Old 11-27-2007, 10:27 PM   #7
kutieem88
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Default Re: Help I can't log in!!

I finnaly got on the computer today, AND I CANT LOG IN EITHER... sorry for the caps, its just my sisters is working. Im sooo mad right now
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Old 11-27-2007, 10:30 PM   #8
geminilouise
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Default Re: Help I can't log in!!

I either can't log on at all, or I keep getting logged off. very frustrating! I wonder why you never hear about the kind of problems on Club Penguin. does Shinning Stars have these problems? I was just wondering

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Old 11-27-2007, 10:41 PM   #9
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Default Re: Help I can't log in!!

Same problem here!!! How do you email Ganz?
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Old 11-27-2007, 10:48 PM   #10
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Default Re: Help I can't log in!!

:rac: I can't log in either. There's always tomorrow!
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