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Old 02-08-2008, 05:09 PM   #1
brown22eye
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Default Help!!!! BIGtime account trouble! Hurry!

My friend is creating her own webkinz account, and when she is now creating a pet name and it said that her secret code was incorrect, when it had already said that it was confirmed! Help! What should she do?!?!?!? Please respond ASAP! Thanx!
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Old 02-08-2008, 05:11 PM   #2
LuvHimalayanCat
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Default Re: Help!!!! BIGtime account trouble! Hurry!

what do you mean it was already confirmed?

email ganz and they will email you back
hope this helps
Old 02-08-2008, 05:19 PM   #3
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Default Re: Help!!!! BIGtime account trouble! Hurry!

Many people are just typing in random codes until they get a Webkinz. I am NOT one of those people. But many people are just typing in ranfom codes until they get the right code. What I wouls suggest that you contact GANZ by email or phone, so you can report that your code does not work. Then you might get a free Webkinz Code from Ganz. Hope that I helped!

-cookiemonster96
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Old 02-08-2008, 05:22 PM   #4
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Default Re: Help!!!! BIGtime account trouble! Hurry!

Contact ganz immediatly
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Old 02-08-2008, 05:22 PM   #5
brown22eye
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Default Re: Help!!!! BIGtime account trouble! Hurry!

Well, When she was typing in her name of the pet, and hit enter so she could adopt it, It said that the secret code was not confirmed, or something like that. Do you know the phone number for ganz?
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Old 02-08-2008, 05:25 PM   #6
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Default Re: Help!!!! BIGtime account trouble! Hurry!

I know the email of a Ganz person, it's :
kathryn@ganz.com

hope this helps!, i might not be right, you can go onto ganz.com to check they have email adresses there
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Old 02-08-2008, 05:34 PM   #7
brown22eye
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Default Re: Help!!!! BIGtime account trouble! Hurry!

OK, I found the phone number. We might try, but we probably wont. Too shy!
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Old 02-08-2008, 05:39 PM   #8
tomboy32196
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Default Re: Help!!!! BIGtime account trouble! Hurry!

dont be shy!
im shy some time
but if your friends code has been used call if you want a new code,CALL NOW!
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