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Old 10-22-2007, 05:48 PM   #1
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Default help!!!!asap

i need help its my pugs birthday and i didnt get cake!!! dod i get any.its the first birthday for me on webkinz so im wondering
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Old 10-22-2007, 05:50 PM   #2
sarahhermitcrab
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Default Re: help!!!!asap

how about you contact webkinz by calling ganz or emailing them sorry that happened and good luck!
Old 10-22-2007, 05:50 PM   #3
carolynisthebest
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Default Re: help!!!!asap

It may be a little late, so wait it out until the end of the day.IF it isn't there by tommorrow when you go on contact Ganz.Make sure to double check his b-day really is today.
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Old 10-22-2007, 05:55 PM   #4
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Default Re: help!!!!asap

Yes you should get cake for your pet. Your pug should have gotten a cake unless if it is your first pet in your account. I try logging off and on or visting his room or her room. If that doesn't work you should tell Ganz they can retrace the time you logged in and they watch exactly what you did on your account when you logged it in and you will get two cakes if you put enough information and they figure if your wrong or not.

---------- Steph added 1 Minutes and 22 Seconds later ----------

Hope this works or helps. Try logging in & off then like go to your room and log on and off again and then it might work. If not contact Ganz.

Last edited by Steph; 10-22-2007 at 05:55 PM.. Reason: Automerged Doublepost
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Old 10-22-2007, 05:55 PM   #5
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Default Re: help!!!!asap

it says october 22nd so it is his birthday
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Old 10-22-2007, 05:56 PM   #6
jwhsm
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Default Re: help!!!!asap

View Post Originally Posted by Steph
Yes you should get cake for your pet. Your pug should have gotten a cake unless if it is your first pet in your account. I try logging off and on or visting his room or her room. If that doesn't work you should tell Ganz they can retrace the time you logged in and they watch exactly what you did on your account when you logged it in and you will get two cakes if you put enough information and they figure if your wrong or not.
Even if it is the first pet in your accout you will still get a cake.

P.S. Make sure your looking at the birthday. Not the adoption day.
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Old 10-22-2007, 05:57 PM   #7
aberx3qt
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Default Re: help!!!!asap

View Post Originally Posted by jwhsm
Even if it is the first pet in your accout you will still get a cake.

P.S. Make sure your looking at the birthday. Not the adoption day.
yea maybe you mixed up the dates
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Old 10-22-2007, 05:58 PM   #8
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Default Re: help!!!!asap

I agree! I'd contact Webkinz.
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