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Old 12-26-2007, 02:31 PM   #1
katterdid5
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Default HELP!!!!!!!!!!

OK so my cousin got a webkinz alley cat for Christmas and he wanted me to help him adopt it. It was his first one so he had to make a new account. When we got to the name part I typed in his name and picked that he was a boy then I clicked the next button and then it said I'm sorry we can't connect to webkinz world right now please log back in later for more fun and games. You will now be logged off. Then later I logged on to his account just to see if it worked and it came up but........ as soon as I moved the mouse then that error came up again and we still can't get on! I can get on mine but not his!! What should we do!!! :ppony:
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Old 12-26-2007, 02:33 PM   #2
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Default Re: HELP!!!!!!!!!!

I am having the same exact problem. Except with my sister. I think you should just leave his account alone for a while and then come back.
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Old 12-26-2007, 02:34 PM   #3
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Default Re: HELP!!!!!!!!!!

I would suggest call/e-mail Ganz but they're closed today!! I'm really sorry! Umm...I suggest keep trying, or wait until tomorrow. Things are really messed up in WW now.

~Amanda
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Old 12-26-2007, 02:35 PM   #4
Baby252
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Default Re: HELP!!!!!!!!!!

Yes, sometimes you can't get on your account. Soon you should. If not I would e-mail ganz. support@webkinz.com
Old 12-26-2007, 02:36 PM   #5
webkinzmutter
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Default Re: HELP!!!!!!!!!!

e-mail Ganz
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Old 12-26-2007, 02:37 PM   #6
ishes for Webkinz
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Default Re: HELP!!!!!!!!!!

Keep the tag in a safe place, and try again when the volume of people playing is not so high. Good luck!
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Old 12-26-2007, 03:33 PM   #7
TootieFrootie
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Default Re: HELP!!!!!!!!!!

There has been some trouble with people creating new accounts.
All I can tell you is try again later, or tomorrow.
Old 12-26-2007, 03:36 PM   #8
pearly26
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Default Re: HELP!!!!!!!!!!

having the same problem, I would just wait until tomorrow when ganz offices reopen after taking a vacation fo0r the last couple of days,lol. I am mad too!
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Old 12-26-2007, 03:51 PM   #9
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Default Re: HELP!!!!!!!!!!

Maybe since it was the hoildays Webkinz was undergoing problems so you couldn't get on. I'd bet it'll work after trafic goes down. Hope this helps!
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Old 12-26-2007, 03:51 PM   #10
katterdid5
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Default Re: HELP!!!!!!!!!!

Ya I guess I will just have to wait!! I'm soooooooo fustrated now!! GRRRR!!!!!!!!!!!:ppony:
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