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Old 11-06-2007, 05:05 PM   #1
froggy32
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Angry HELP!!!

My computer won't let me install flash player and now I can't get on webkinz. Of course this happens the day i get my yellow lab. Help me, what do i do???? (i've tried installing the flash player multiple times.
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Old 11-06-2007, 05:10 PM   #2
Boudica
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Question Re: HELP!!!

View Post Originally Posted by LilKinzGoogles
My computer won't let me install flash player and now I can't get on webkinz. Of course this happens the day i get my yellow lab. Help me, what do i do???? (i've tried installing the flash player multiple times.
You must have already had flash on your computer to have been playing on WW all along. What happened? Did you get a message that you needed to update your flash player?

Could you give more detail on what you mean "my computer won't let me install flash player". What kind of error message are you getting?
Old 11-06-2007, 05:11 PM   #3
froggy32
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Default Re: HELP!!!

i used to click the log in at the bottom of the page and it worked. not i just shows a white blank screen with a little 'x' in the top left corner.
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Old 11-06-2007, 05:13 PM   #4
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Default Re: HELP!!!

Have you tried using the links at the complete bottom of the page, or have you tried going to the bullitenz and logging in there. At least that is what I think you mean, you can not see the buttons, if I mis-interpreted that, I am sorry!
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Old 11-06-2007, 05:16 PM   #5
Boudica
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Post Re: HELP!!!

View Post Originally Posted by LilKinzGoogles
i used to click the log in at the bottom of the page and it worked. not i just shows a white blank screen with a little 'x' in the top left corner.
That happens to me sometimes, and I just keep trying. So far, for me, I'm able to get in usually on the second try.

Also try going through the "back door" like the other person suggested. Hope you get logged in soon.
Old 11-06-2007, 05:19 PM   #6
sugarplumgirl
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Default Re: HELP!!!

hmm. that is weird. i wonder why it wont let you install it?
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Old 11-06-2007, 05:19 PM   #7
macy06
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Default Re: HELP!!!

Im not really sure, but i reeally hope that you figure everything out! Good luck!
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Old 11-06-2007, 05:22 PM   #8
Pandi
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Default Re: HELP!!!

If you just swichted Browers,this happens. Click the button again,and try to download it. It took me awhile. Have your parents help you,too. This can save time. By the way,Congratz on you're new Yellow Lab!
Old 11-06-2007, 06:25 PM   #9
froggy32
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Default Re: HELP!!!

i tried everything. we didnt do anything to the computer and it just happened.
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Old 11-06-2007, 06:30 PM   #10
metals1996
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Default Re: HELP!!!

Try clicking on custamer surrport, there is a log in page there. If that does not work, try using another computer in the house or if you only have one, try using the librarys computer. I hope all is well. If you need any more just help, all of webkinz insider members and I are here to help.
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