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Old 08-16-2007, 07:33 PM   #1
Lil Kinz
waterlily is an unknown quantity at this point

Default hello and help

hi all. new to here and in need of help. when logging in i get a white blank screen. checked with the HP computer company, no help there. pop up blocker is off. i did all the tech things that were suggested by webkinz.com. anyone out there ever have this problem? thanks.
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Old 08-16-2007, 07:43 PM   #2
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Katz is a splendid one to beholdKatz is a splendid one to beholdKatz is a splendid one to beholdKatz is a splendid one to behold

Default Re: hello and help

Did you just download a new music or media player.. can't remember which one it is , but it causes problems. If you did , you will find if you uninstall it your Webkinz will load just fine. If I find the post that names the program I will come back and post it here for you... but check your recent downloads.

Good luck!
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Old 08-17-2007, 09:11 AM   #3
Annalia24
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Default Re: hello and help

good luck with that
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Old 08-17-2007, 09:14 AM   #4
Webkinz :)
luvwebbies is the cats pajamas!luvwebbies is the cats pajamas!luvwebbies is the cats pajamas!luvwebbies is the cats pajamas!luvwebbies is the cats pajamas!luvwebbies is the cats pajamas!

Default Re: hello and help

Did you clear your cache?? Sometimes that helps. Go to internet Options, then click Tools, then click Delete Files. The hour glass will pop up, and sometimes it remains for a minute or two while it is deleting files.
Then try logging on to W World.
I hope it works; it's so frustrating getting that while screen! good luck.
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Old 08-17-2007, 09:27 AM   #5
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Default Re: hello and help

Wow i have no clue! thts weird
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Old 08-17-2007, 02:07 PM   #6
Lil Kinz
waterlily is an unknown quantity at this point

Smile Re: hello and help

thanks to all! pandapawn43, you are great. i spoke to ganz and they got me back in. it seems that internet explorer sometimes is fussy. i use mozilla firefox to get into webkinz now. thanks again!
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