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Old 02-11-2008, 04:21 PM   #1
PM me if you wanna k
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Default Grrrr

I am soooo mad! I have waited for an email for GANZ for ever!!!! My cousin Sami adopted a white poodle. Then, she couldnt get on her webkinz account for that whole day. Then the next day she could play with her poodle, but no room(Her 3rd pet) and no pet box! Also, for a while when she wasnt playing with her poodle, she would dissapear! You would go into another room, come back, and she was gone!!!! I e-mailed GANZ and i haven't heard back!!!! I'm not calling them, because whats the purpose of having an e-mail if you have to call them!
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Old 02-11-2008, 04:22 PM   #2
hoopie!!!! I am
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Default Re: Grrrr

I know it is frustrating!!!!

I would try giving a call as well.. I know they are still fixing some accounts... Mine is yet to be resolved... I know it is hard to be patient .... but it will get fixed!
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Old 02-11-2008, 05:35 PM   #3
shaeny
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Default Re: Grrrr

send another email and then they will get back to you, i had the same problem and i got all my things back. good luck.
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Old 02-11-2008, 06:20 PM   #4
shhh... im secretly
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send another e-mail!!! that happened to me and they didnt respond the first or second time but i geuss they got sick of me and e-mailed me back saying they are working on it
hope this helps~Lindsay
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Old 02-11-2008, 06:28 PM   #5
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Default Re: Grrrr

I had that never happen to me Before, but I sure know I would be made too. First, just cam down. OK, So first just email Ganz back! They are probably really busy with all the Emails they get each day. Someone will eventually Email you back. Hope I helped and Good Luck!
-Strawberry Jam
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Old 02-12-2008, 08:33 PM   #6
PM me if you wanna k
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OK, i am gonna try another email! Thanks!
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Old 02-12-2008, 09:30 PM   #7
I Luv My Googles
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Default Re: Grrrr

It is frustrating but just hang in there
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