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Old 11-07-2008, 12:00 PM   #11
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Default Re: Got bad virus from webkinz insider

Justin, thanks for looking into this and replying so quickly. I feel safe using all the features in WI. I am, however, very wary of clicking any external links. So far, so good, on my computer today.

Thanks for the warning, CmdrMic, I'll be extra vigilant for the next few days.
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Old 11-07-2008, 12:12 PM   #12
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Default Re: Got bad virus from webkinz insider

Thanks for sharing this.
But it was pretty technical-ish
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Old 11-07-2008, 12:38 PM   #13
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Default Re: Got bad virus from webkinz insider

OMGosh! My computer just finished booting up from an unexpected shut down when I was only on WI! I have all my pop-ups disabled, and my Solution Check Management Center said my shut down was caused by : "Intel Matrix Storage Manager (iaStor.sys)" I hardly know anything about viruses, etc... but my computer on it's way down said it's "crashing"---very scary but because I have a bunch of different securities on my computer, my computer was saved!
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Old 11-07-2008, 05:14 PM   #14
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Default Re: Got bad virus from webkinz insider

Thanks for the warning Mic! I dont know what I would do if it happens to me.
I dont know much about computers.
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Old 11-07-2008, 05:49 PM   #15
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Default Re: Got bad virus from webkinz insider

Usually, viruses are downloaded on your computer, either through a website download or an e-mail download. Malware comes from sites you visit, usually as a cookie that is placed on your computer. I do not believe that these problems stem from WI, but probably from something that was on the computer from another site. I hope your problems are cleared up soon.
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Old 11-07-2008, 05:55 PM   #16
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Default Re: Got bad virus from webkinz insider

Hmmmm... scary! I've been a WI member for quite a lil while now & have never had a problem. I have Norton360 on my laptop & it catches everything. Very glad that you were able to get it up and running & all cleaned up without losing anything & thanks for posting the warning - always better safe than sorry!
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Old 11-07-2008, 05:58 PM   #17
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Default Re: Got bad virus from webkinz insider

Hmmm, have you ever tried going to microsoft.com and downloading their free online mal-ware detector? It will detect trojans and other forms of bad things. I'm sorry this happened to you, I hope you can get rid of it completely.

Also I highly recommend protecting your computer with not only anti-virus and anti-spy software, but also a firewall. (I'm not saying you don't have one, I just wanted to throw it out there for others who may not know) And don't forget to update your software often. Good luck everyone.

Last edited by Robmomm; 11-07-2008 at 05:59 PM.. Reason: typo fix
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Old 11-07-2008, 06:05 PM   #18
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Default Re: Got bad virus from webkinz insider

Well.. on my computer.. I was on WI and my screen blacked out. Then it turned a blue color and said my computer was being shut down to protect against damage. Then it immediatly shut down completey on it's own.

So yeah.. i think it may have effected my computer. I'm using a laptop now lol.
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Old 11-07-2008, 06:10 PM   #19
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Default Re: Got bad virus from webkinz insider

My computer went into standby about 30 miuntes ago and i sweeped my computer and it works fine. I think it did that because of battery level though bcause i had it on battery
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Old 11-07-2008, 07:10 PM   #20
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Default Re: Got bad virus from webkinz insider

WOW thats amazing i have of heard of computer viruses that stay on your system , but this is unheard of . i sugguest you switch to Windows Vista it's a bit more secure, but XP is compatible with more computer programs .






















I was on WI lastnight, I went to send a personal message to a friend. When I clicked on send a personal message on the users page, my system completely shut down and rebooted (running XP Pro w/IE7 with AVG7.5 and all updates). When it came back up, the system was badly infected, AVG (anti-virus software) would not function. SpyBot Search and Destroy 1.5 was also disabled. I tried to go back to a restore point, but those programs were still unavailable after selecting a restore (this virus infects the restore point. After, the system would still boot to the desktop but was littered with trogan virus types downloaders. I could not get into AVG or SB even in safe mode! I had to download new versions of AVG8.0 and SB1.6 from another system onto CDs, and then install from the CDs. Luckily, I was able to re-install these products (very slowly). Even after multiple runs of these products now, the system remained somewhat infected as they are self replicating. As mentioned, the restore point was also infected. It will probably require a full deletion of all restore points to clean it out! I have a high level of technical expertise with the Windows XP and operating systems and I believe Webkinz Insider has a serious issue here. It is possible this viral attack is Flash related (from within one of the ads), but since it came from just clicking on "Send a Personal Message" - on a users page I believe the PHP code for this site might be corrupted and or infected. It took over 5 hours of straight work, to get the system clean. Multiple runs of AVG & SB, the a full deletion of all restore points. Finally, the attack will place a file in your c:\windows\system32 directory called: KARNA.DAT. This file needs to be deleted, but you cannot. You cannot delete it in the DOS console, or even in safe mode. If you rename it, it will come back. This file is a component of the virus and must be deleted. The only way I could delete it was to use a Windows XP Pro, full installation CD. You boot from the CD and select the Recovery Console (you must know the Admin password to do this). The Recovery Console is the last true vestage of DOS. Once you are in the console you can move to that directory and delete the file.
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