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Old 11-15-2009, 08:26 PM   #11
SmilesRContagious
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Default Re: Glitch Reporting Info

View Post Originally Posted by Mynoey
I hear your frustration, Canonymous. I share it. Unfortunately, when a company makes a practice of dumping additional layers of buggy, untested, code on top of previous layers, they build a landfill of GIGO. With each added layer, the time required to dig down to find the root cause of a specific problem increases. And I think a lot of us have developed opinions about where paying someone to spend their time doing that rates on the Ganz priority list.

So...since I am working very hard at maintaining a postive attitude, I am focusing on something that, at least, might help keep the top layers a little more "clean fill" and less GIGO. Working from the premise that someone at Ganz is supposed to be checking the supporting threads for glitch reports, the logical assumption (as much as I hate making assumptions) is that person is someone who is capable of understanding and applying what they're reading. If they are allowed the time to correct smaller, new problems, then there's one less time consuming layer of problems to make the digging to correct the old ones more time consuming and, hence, less economically appealing.

But as I said...this is just a suggestion. If WI management doesn't think it would be helpful...that's fine.
I have revised the Vacation Glitch report.

http://www.webkinzinsider.comhttp://..._Glitch_Report

Is that enough information?
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Old 11-15-2009, 08:58 PM   #12
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Default Re: Glitch Reporting Info

On THAT glitch? Can, the only other thing I could think of for that one would be "affecting all accounts, including the Deluxe for whom it is a benefit of their upgraded membership".

Just don't ask me if I think adding that would help....

Oops. My extremely positive attitude just went on vacation. Sorry about that. Perhaps I can find it in an air box.

Last edited by Mynoey; 11-15-2009 at 09:11 PM..
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Old 11-15-2009, 10:33 PM   #13
SmilesRContagious
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Default Re: Glitch Reporting Info

View Post Originally Posted by Mynoey
On THAT glitch? Can, the only other thing I could think of for that one would be "affecting all accounts, including the Deluxe for whom it is a benefit of their upgraded membership".

Just don't ask me if I think adding that would help....

Oops. My extremely positive attitude just went on vacation. Sorry about that. Perhaps I can find it in an air box.
I added the "including Deluxe members" part.
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Old 11-16-2009, 09:21 AM   #14
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Default Re: Glitch Reporting Info

This will be a great idea , It sounds very helpful !!
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Old 11-16-2009, 09:37 AM   #15
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Default Re: Glitch Reporting Info

Thank you Mynoey. I added your suggestions to my instructions post in the Glitch section.
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Old 11-16-2009, 08:44 PM   #16
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Default Re: Glitch Reporting Info

My pleasure, FIA. Thank you for being so open to suggestions. I hope this makes info gathering a little easier for both Ganz and our wonderful Sysops.

View Post Originally Posted by canonymous
I added the "including Deluxe members" part.
Ohhh....as soon as I read that, my positive attitude came running right back. Brought a smile along for company, too. Those things really R contagious!
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Old 11-16-2009, 08:47 PM   #17
SmilesRContagious
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Default Re: Glitch Reporting Info

View Post Originally Posted by Mynoey
My pleasure, FIA. Thank you for being so open to suggestions. I hope this makes info gathering a little easier for both Ganz and our wonderful Sysops.



Ohhh....as soon as I read that, my positive attitude came running right back. Brought a smile along for company, too. Those things really R contagious!
Let's hope it works.
Nobody is buying vacations any more.
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Old 11-16-2009, 09:44 PM   #18
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Default Re: Glitch Reporting Info

That's understandable. Even the nicest people on the web can't find happiness in air boxes forever.

I wish they'd fix that. I want to party!

(but until they do...feel free to share my fantasy of turning the reported start date into a blinking, red, ani. It's not a very Ganz relationship friendly fantasy...but I like it.)
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