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Old 01-16-2008, 05:49 PM   #1
Has37789
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Default Ganz's "Support"

I Recently Recived A Cheeky Cat Stove from a Friend. I called ganz and they said "We can't do anything about it". Why can't they get an Item that I Had back? I sent an E-mail with a picture of when I got it in the mail.
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Old 01-16-2008, 05:51 PM   #2
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Default Re: Ganz's "Support"

wait...im guessing it went missing? if so u could also call them at 1-800-webkinz
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Old 01-16-2008, 05:54 PM   #3
cheeseface5624
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Default Re: Ganz's "Support"

Ganz isn't REALLY doing anything to fix theese glitches. They shouldn't be calling it "support"
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Old 01-16-2008, 05:56 PM   #4
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Default Re: Ganz's "Support"

ok, im lost. so did it go missing, or something? can u explain better?
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Old 01-16-2008, 06:02 PM   #5
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Default Re: Ganz's "Support"

I dropped it into my room and the Message that says "I'm sorry, we cannot connect to webkinz world, You will now be logged out". I called them and they said they won't get any Items back for Anyone.
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Old 01-16-2008, 06:06 PM   #6
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Default Re: Ganz's "Support"

WHAT!!!! I adopted a love frog and got no present, do you think they will give me that?
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Old 01-16-2008, 06:14 PM   #7
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Default Re: Ganz's "Support"

Call 1-866-WEBKINZ then when the message starts dial 2606 and you should be leaving a message with Valarie. She should call you back within 24 hours! She replaced my Elephant Foutain, Lurking Lagoo and Ultra Modern TV so she should replace that!
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Old 01-16-2008, 06:17 PM   #8
Has37789
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Default Re: Ganz's "Support"

I called Amanda. She said "We aren't Doing that anymore"
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